Assistant Restaurant/ Banquet Manager

VITA Italian Restaurant is seeking an experienced Assistant Restaurant/Banquet Manager oversees daily operations within a dynamic hospitality environment, managing a medium to large team to ensure seamless event execution. This role focuses on on-site supervision of banquet events and restaurant activities, emphasizing excellent customer service, quality control, and operational compliance without requiring travel.

Responsibilities

• Supervise and lead a team of 10-30+ staff members to deliver exceptional service
• Manage customer service standards and promptly resolve issues
• Oversee inventory management and coordinate with vendors
• Maintain quality control across all banquet and restaurant operations
• Create and manage staff schedules to meet event and service demands
• Conduct training and development programs for team members
• Ensure compliance with hospitality regulations and internal policies
• Payroll and employee time/edit sheets

Preferred Qualifications

• 5+ years of experience in hospitality management
• 2 years of experience in Italian restaurant and catering management
• 2 years of Hotel Banquet Management experience
• Associate's or Bachelor's degree in Hospitality Management or related field
• Certifications such as ServSafe and Event Management
• Strong skills in customer service, staff training, and conflict resolution
• Experience in inventory control, scheduling, and budgeting
• Excellent communication and problem-solving abilities

Scheduling & Availability

• Work flexible schedules, including AM, PM, weekends, and holidays, as required by business needs and directed by management

Work Environment & Expectations

• Fast-paced, service-driven hotel and restaurant environment
• Requires strong multitasking, leadership presence, and decision-making skills
• Hands-on role requiring active floor management during service and events