Assistant Restaurant Leader

Description:

The Assistant Leader is the operations leader of the

restaurant focused on profitability, Guest service, people development, and

operations management. The Assistant leader supports the Restaurant Leader in

managing the operations of a single restaurant, driving key performance

outcomes. This position operates under the direction of the Restaurant Leader

and directly manages a team of Hourly Shift Leaders and Team Members (8-20

employees). This position could serve as the steppingstone to a Restaurant

Leader position and will establish you as a candidate for a restaurant when it

becomes available. Buffalo Wild Wings GO has an atmosphere that creates stories

worth telling - for our guests and for our Team Members. With our famous wings

and flavors in a streamlined and counter-service environment, this is the place

to start the next phase of your career. We're a brand on the rise, and we need

great people as we write the next chapter of our story.

Summary Of Responsibilities:

PROFITABILITY

Manages inventory costs and maintains inventory by

performing Daily, Weekly, and Monthly inventory inspections

Places and receives inventory truck orders

Maintains and regularly monitors a list of all restaurant

assets

Ensures preventative maintenance of restaurant facility and

equipment is completed in accordance with Company standards, interacting with

external vendors as required

Ensures that the restaurant follows all cash control and

security procedures (e.g. safe counting, cash drawers)

Control restaurant costs of food and labor

GUEST

Motivates and directs team members to exceed guest

expectations with accurate, fast, and friendly service in a clean restaurant

Handles guest complaints effectively and in a timely manner

PEOPLE

Provides coaching and feedback to Shifts leaders and Team

Members to increase the restaurant team’s capabilities and raise restaurant

performance

Assist the RL with the restaurant’s recruitment and

selection process to build and retain an effective restaurant team

On-boards new employees by training and guiding them through

the certification process

OPERATIONS

Directs restaurant team toward efficient and accurate

preparation and sale of products for prompt delivery within established speed

of service guidelines

Ensures that the restaurant upholds operational and brand

standards

Create team member schedules

Completes truck orders

Assists RL with conducting weekly operational meetings

*Performs duties of all positions when necessary

Qualifications And Skills:

Must be at least eighteen (18) years of age

High School Diploma or GED required

1-2 years of previous quick service restaurant experience,

experience in management preferred

Demonstrated leadership skills

Demonstrated understanding of guest service principles

Available to work evenings, weekends, and holidays

Ability to work long and/or irregular shifts as needed, for

the proper functioning of the restaurant

Benefits

Paid time off

401k

Low-cost Health insurance

Dental/Vision insurance

Free meals and discounts

Daily pay options

Working vantage retail discount site

Growth opportunities

IT ALL STARTED 35 YEARS AGO WITH TWO GUYS DRIVEN BY HUNGER
The year was 1982.
Jim Disbrow and Scott Lowery had recently moved to Ohio from Buffalo, New York. All was fine until one day when the two were craving wings. Not just ordinary wings, but authentic Buffalo, New York-style chicken wings. With none to be found nearby, Jim and Scott had two choices: road trip to New York, or open a wing joint close to home. Lucky for us, they chose the latter. Hence, the beginning of Buffalo Wild Wings & Weck, now Buffalo Wild Wings®, the welcoming neighborhood atmosphere with a front-row seat for every sports fan that offers 21 mouth-watering signature sauces and seasonings.

Job Type