Assistant Restaurant Manager

InterContinental Hotels Group Plc
  • Lebanon, OH
    9 days ago

    Job Description

    Essential Duties and Responsibilities

    • Is in charge of the outlet operation in the absence of the Outlet Manager.

    • Prepares schedules for all outlet colleagues under the guidance of the Outlet Manager and ensures adequate manpower at all times by recommends hiring, promotions and dismissals.

    • Gets involved in planning of promotions, beverage purchases, and pricing under the supervision of the Outlet Manager.

    • Supervises the daily operation under standards fixed by the Hotel Management and the Outlet Manager.

    • Is familiar with all the menu items.

    • Advises and consults with the Outlet Manager and the Head Bartender with regards to service bar matters.

    • Supervises all bar personnel by constantly observing their attitude towards colleagues and guests.

    • Defines training needs and proposes training programs in cooperation with the Outlet Manager.

    • Ensures correct handling of equipment to minimize breakages and losses.

    • Inspects all areas daily before opening according to fixed standard checklist and ensures full adherence of the closing duties.

    • Enforces and maintains all policies and procedures under the guidance of the Outlet Manager.

    • Prepares requisitions for beverages, condiments, general supplies and guest supplies, taking into consideration established par stocks.

    • Participates actively in the creation of new drinks and food items and improves presentations to achieve the overall objectives and propose variations to the Outlet Manager.

    • Maintains standards specification for all beverages/food & cocktails under the guidance of the Outlet Manager.

    • Inspects all fridges and bar stores to check expiry dates on all items.

    • Observes opening and closing hours of the bars according to the law and company standards.

    • Ensures correct control of beverage to avoid wastage and spoilage in correlation with Head Bartender.

    • Communicates with guests and receives feedback and complaints.

    • Observes, teaches, and corrects colleagues' service delivery.

    • Examines food and beverage preparation and presentation

    • Stays on the floor during peak hours.

    • Demonstrates understanding and awareness of all company policies and procedures relating to Health, Hygiene and Fire Life Safety.

    . REQUIRED QUALIFICATIONS

    Education:

    Bachelor''s degree in hospitality management Degree in Hospitality Management or equivalent mix of relevant work experience and education.

    Skills:

    Fluent in Arabic, English and French.

    Good communication and people skills

    Confident, driven, and enthusiastic.

    Able to work under pressure

    Experience:

    4 to 5 years

    Competencies:

    Influencing/Persuasiveness

    Cultural Awareness

    Customer Service Orientation

    Understanding the Business

    Problem-Solving/Decision Making

    Leading/Motivating

    What we offer

    We'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training.

    Join us and you'll become part of the family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

    Numbers & Facts

    LocationLebanon, OH

    Skills

    • Arabic Languageunmatched
    • Bartendingunmatched
    • Beveragesunmatched
    • Communication Skillsunmatched
    • Consultingunmatched
    • Corporate Lawunmatched
    • Corporate Policiesunmatched
    • Customer Support/Serviceunmatched
    • English Languageunmatched
    • Fire Safetyunmatched
    • Food and Beverage Industryunmatched
    • French Languageunmatched
    • Hotel Managementunmatched
    • Interpersonal Skillsunmatched
    • Life Safety Systemsunmatched
    • Operations Managementunmatched
    • People Managementunmatched
    • Presentation/Verbal Skillsunmatched
    • Pricingunmatched
    • Problem Solving Skillsunmatched
    • Promotional Programsunmatched
    • Restaurantunmatched
    • Service Deliveryunmatched
    • Training Programunmatched
    • Training/Teachingunmatched

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