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Assistant Sales & Clinic Manager

Massage Envy

Chicago, Illinois

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JOB DETAILS
SALARY
$19–$22
SKILLS
Business Operations, Coaching, Communication Skills, Customer Support/Service, Dental Insurance, Employee Retention, Exceeded Sales Goal, Fitness, Leadership, Massage Therapy, Multitasking, Operational Support, Operations, Organizational Skills, People Management, Performance Analysis, Performance Metrics, Problem Solving Skills, Retail, Revenue Growth, Sales, Sales Closing Skills, Schedule Development, Team Player, Vision Plan
LOCATION
Chicago, Illinois
POSTED
2 days ago


Lead People. Drive Sales. Deliver Exceptional Guest Experiences.
Massage Envy is looking for a motivated, business-minded leader who thrives in a fast-paced, performance-driven environment. This role is ideal for someone who enjoys coaching teams, driving sales results, and leading daily operations while creating an exceptional guest experience.
As an Assistant Sales & Clinic Manager, you’ll work alongside the Clinic Manager to lead the front desk sales team, drive membership growth, support operational excellence, and build a positive, high-performing culture. This is not a behind-the-scenes management role—you’ll lead by example on the floor, actively selling memberships, coaching associates in real time, and helping the team succeed every day.
We’re looking for someone who is equally passionate about people, performance, and business results.
What You’ll Do
  • Lead & Develop the Team
  • Coach, motivate, and hold associates accountable to sales and service expectations
  • Lead by example through active selling and guest engagement
  • Run daily huddles focused on goals, motivation, and performance
  • Provide real-time coaching, feedback, and recognition throughout shifts
  • Help create a positive, energetic, and winning team culture
Drive Sales & Membership Growth
  • Personally maintain strong membership sales performance and closing rates
  • Support associates in using our sales framework to build guest relationships and close sales
  • Drive membership conversions, upgrades, enhancements, and pre-booking
  • Reduce membership cancellations through effective retention and “save” conversations
  • Monitor performance metrics and identify opportunities for growth and improvement
Support Daily Operations
  • Partner with the Clinic Manager to oversee daily business operations
  • Manage schedules, staffing flow, and shift execution
  • Ensure a clean, organized, and welcoming clinic environment
  • Maintain strong operational standards and guest satisfaction
  • Step in wherever needed to support the team and business
What Makes You a Great Fit
  • Leadership or supervisory experience in sales, retail, hospitality, fitness, or customer service
  • Proven ability to motivate teams and drive results
  • Strong sales mindset with confidence in coaching others to sell
  • Excellent communication, accountability, and problem-solving skills
  • Ability to multitask and lead effectively in a fast-paced environment
  • Positive, professional, and team-oriented attitude
  • Comfortable having performance-based conversations and holding team members accountable
Success in This Role Looks Like
  • Consistently achieving and exceeding membership sales goals
  • Building a highly engaged, motivated, and accountable team
  • Improving guest retention and reducing membership attrition
  • Creating a positive culture focused on service, sales, and teamwork
  • Supporting smooth daily operations while delivering exceptional guest experiences
Why Join Massage Envy?
  • Growth opportunities into Clinic Manager and higher leadership roles
  • Competitive pay plus performance incentives
  • Ongoing leadership development and sales coaching
  • Be part of a business that positively impacts guests’ health and wellness
  • Work with a supportive team that values gratitude, empathy, consistency, optimism, and excellence
If you’re a hands-on leader who loves developing people, driving sales, and creating a high-performing team culture, we’d love to meet you.
Apply today and grow your leadership career with Massage Envy.

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

About the Company

M

Massage Envy

Join the brand that values you. The one that sees your incredible potential and helps you grow and build a long-term career. Massage Envy is more than the leader in accessible massage and skin care. This is a strong community of 35,000+ therapists, estheticians, stretch providers, and associates dedicated to the pursuit of total body wellness. Whether you’re just starting out or you’re ready to make a move to the next level, at a Massage Envy franchised location* you’ll find a gratifying career that cares for you. Discover a home for your many talents with the opportunities, financial stability, and support you need to thrive. From a commitment to self-care and free continuing education to the recognition and rewards you deserve, this is where you can do more of what you love.

*Each individual franchised location, not ME SPE Franchising, LLC ("MEF") or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated franchised location and may vary from location to location. ©2020 ME SPE Franchising, LLC.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Personal and Household Services
FOUNDED
2002
WEBSITE
https://jobs.massageenvy.com/

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