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Skills
Applicant Tracking Systemunmatched
Automotive Repair and Maintenanceunmatched
Communication Skillsunmatched
Computer Systemsunmatched
Corporate Policiesunmatched
Customer Service Operationsunmatched
Customer Support/Serviceunmatched
Driver's Licenseunmatched
Equipment Maintenance/Repairunmatched
Expense Trackingunmatched
Financial Metricsunmatched
Health Planunmatched
Heavy Equipment/Vehiclesunmatched
High School Diplomaunmatched
Identify Issuesunmatched
Inventory Managementunmatched
Leadershipunmatched
Maintain Complianceunmatched
Operationsunmatched
Operations Managementunmatched
Order Suppliesunmatched
People Managementunmatched
Performance Metricsunmatched
Profit & Loss Managementunmatched
Retail Managementunmatched
Revenue Growthunmatched
Safety Standardsunmatched
Staff Trainingunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Time Managementunmatched
Description
LV Petroleum is excited to announce an opening for an Assistant Shop Manager at our location. Our Truck Services division is dedicated to providing high-quality service and support to our customers, ensuring they're back on the road quickly and efficiently.
Position Overview:
As the Assistant Shop Manager, you will play a crucial role in supporting the Truck Services Manager in overseeing the daily operations of our Truck Shop. Your responsibilities will include supervising our talented team of technicians, ensuring exemplary customer service, and maintaining operational standards that align with our company’s goals.
Key Responsibilities:
Assist in managing overall operations of the Truck Services department, ensuring compliance with all company policies and procedures.
Supervise and train staff, promoting a culture of teamwork, accountability, and excellence in customer service.
Monitor workflow and provide support in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
Ensure that all equipment is maintained properly and all safety standards are followed.
Assist in managing inventory, ordering supplies, and ensuring that all services are performed timely and accurately.
Engage with customers to address concerns and provide solutions promptly.
Help in achieving financial goals by monitoring expenses and supporting revenue growth initiatives.
Perform the duties of the Truck Services Manager in their absence.
Requirements
High school diploma or equivalent required; a degree in management or a related field is preferred.
3+ years of experience in a truck service or automotive environment, preferably in a supervisory role.
Strong leadership and people management skills with the ability to motivate teams.
Excellent communication and customer service skills.
Basic knowledge of financial performance metrics, including P&L management.
Proficient in the use of computer systems and software applicable to service tracking and inventory management.
Availability to work flexible hours, including evenings, weekends, and holidays.