Assistant Site Manager | Drive the Team. Own the Results.

National Express Wash HoldCo LLC

Hialeah, FL

JOB DETAILS
JOB TYPE
Part-time
SKILLS
Automotive Industry, Car Wash, Coaching, Customer Relations, High School Diploma, Metrics, Onboarding, Operational Support, Operations, Problem Solving Skills, Quality System Requirements (QSR), Retail, Safety Compliance, Safety Standards, Safety/Work Safety, Sales, Schedule Development, Talent Management, Team Building, Team Lead/Manager
LOCATION
Hialeah, FL
POSTED
21 days ago

WHAT YOU'LL OWN 

 

Run the day-to-day - Support daily operations, staffing, and site performance to keep everything running strong — every shift, every day. 

Build a winning team - Support recruiting, onboarding, and scheduling to create a reliable, high-performing team. 

Coach and develop talent - Provide real-time feedback, build skills, and grow future leaders within EL. You develop people — you don't just direct them. 

Handle conflict head-on - Address team conflict and culture issues directly and promptly. You don't let problems fester or escalate unnecessarily. 

Set the service standard - Deliver fast, friendly, and flawless experiences — every customer, every time. 

Drive performance through the numbers - Track daily metrics — sales, labor, inventory, and equipment — and take action to improve results. 

Hold the site independently - When the Site Manager is out, you run it — confidently, calmly, and without unnecessary escalation. 

Keep the wash at peak performance - Ensure equipment is operational, maintained, and ready to deliver consistent results every day. 

 

WHAT YOU BRING 

 

  • Reliable attendance — you model the standard for the entire team 
  • Proven supervisory or shift management experience — you've held a team accountable before 
  • Strong real-time coach — you develop people, not just direct them 
  • Demonstrated ability to handle team conflict constructively — you address it, you don't avoid it 
  • Operationally sharp — you manage labor, scheduling, and throughput simultaneously 
  • Customer-first mindset even under pressure 
  • Comfortable reading daily metrics and taking action on them 
  • Flexible availability including evenings, weekends, and holidays 
  • Background in car wash, QSR, retail, or hospitality is a plus 
  • High school diploma or equivalent; Associate's or higher in Business is a plus 

 

HOW YOU SHOW UP — ECW COMPETENCIES 

 

  • Customer-Centric Approach — Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly. 
  • Problem-Solving — Resolves operational issues, supports team problem solving, and escalates when needed. 
  • Team Collaboration — Builds a positive team culture, runs effective meetings, and addresses team conflict promptly. 
  • Drives Results — Delivers site performance goals, manages daily execution, and holds team members accountable. 
  • Safety & Compliance — Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture. 
  • Job Knowledge & Technical Proficiency — Maintains strong operational knowledge and ensures the team is trained on procedures and systems. 

 

Why El Car Wash 

Fast-paced, team-driven, and customer-obsessed — El Car Wash is where you grow, lead, and make every moment count. 

 

WHAT YOU'LL GET 

 

  • Full comprehensive benefits (Health, Vision, Dental) 
  • 401(k) with 4% match — yes, free money 
  • Paid time off 
  • Parental leave (maternity & paternity) 
  • Tuition reimbursement 
  • Pet insurance 
  • On-the-job training and real career growth 
  • FREE car washes 

About the Company

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National Express Wash HoldCo LLC