Assistant Store Director

El Rio Grande

Fort Worth, TX

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JOB DETAILS

SKILLS

Bakery, Budgeting, Coaching, Corrective Action, Cost Control, Customer Experience, Customer Relations, Customer Support/Service, English Language, Financial Administration, Food Safety, Food Services, Grocery Stores, High School Diploma, Inventory Levels, Inventory Management, Leadership, Lift/Move 50 Pounds, Loss Prevention, Maintain Compliance, Merchandising, Multilingual, Onboarding, Operations Planning, People Management, Performance Analysis, Performance Management, Performance Metrics, Point of Sale (POS) Systems, Pricing, Process Improvement, Productivity Management, Profit & Loss, Quality Management, Regulations, Regulatory Requirements, Retail, Safety Compliance, Sales, Sanitation, Seafood Department, Shipping/Receiving, Spanish Language, Staff Training, Team Building, Team Lead/Manager, Time Management, Trend Analysis

LOCATION

Fort Worth, TX

POSTED

1 day ago

About the Position:

The Assistant Store Director supports the Store Director in overseeing all aspects of store operations, including sales performance, customer service, team leadership, and operational execution. This role is responsible for driving store performance, ensuring operational excellence, and developing team members to achieve company goals in a fast-paced grocery retail environment.

Key Responsibilities:

Support the Store Director in achieving sales, margin, and profitability goals
Monitor daily store performance, including labor, shrink, and inventory levels
Ensure execution of merchandising standards, pricing accuracy, and promotional displays
Maintain high standards of store cleanliness, organization, and safety

Team Leadership & Development

Supervise, coach, and develop department managers and hourly team members
Assist in recruiting, hiring, onboarding, and training staff
Foster a positive, inclusive, and performance-driven work environment
Support performance management, including evaluations and corrective actions

Customer Experience

Ensure exceptional customer service is delivered consistently across all departments
Address and resolve customer concerns in a timely and professional manner
Lead by example on the sales floor, promoting a customer-first culture

Perishables & Inventory Management

Oversee freshness, quality, and rotation standards in perishable departments (produce, meat, seafood, cremeria, kitchen, bakery)
Support inventory control processes, including ordering, receiving, and shrink reduction
Ensure compliance with food safety and sanitation standards

Compliance & Safety

Ensure adherence to company policies, procedures, and regulatory requirements
Maintain compliance with health, safety, and food handling regulations
Support loss prevention initiatives and cash handling procedures

Financial & Administrative

Assist with scheduling and labor management to meet productivity targets
Review reports and KPIs to identify trends and drive improvement
Support budgeting and cost control initiatives

Required Education & Experience

High school diploma or equivalent
3–5+ years of retail grocery experience, including supervisory or management experience
Strong knowledge of grocery store operations, including perishables
Proven leadership and team development skills

Preferred Qualifications

Bilingual (English/Spanish)
Experience with retail systems (POS, inventory, scheduling software)
Knowledge of food safety standards (Food Service Manager certification)

Physical & Work Requirements

Ability to work flexible schedules, including nights, weekends, and holidays
Prolonged standing, walking, and occasional lifting (up to 50 lbs)
Fast-paced retail environment with frequent customer interaction

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

About the Company

El Rio Grande

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