Our client, a premium outdoor lifestyle brand, is hiring an Assistant Store Director for their storefront in Oxford, MS.
Position Overview
The Assistant Store Director partners closely with the Store Director to lead all aspects of store performance, team development, and customer experience. This is a hands-on leadership role for someone who thrives on the sales floor, builds authentic relationships, and takes pride in delivering an elevated, service-driven retail experience.
Key Responsibilities
Customer Experience & Brand Representation
Cultivate an environment of authentic customer connection through every interaction
Act as a brand ambassador with exceptional knowledge of the brand product line
Discover customer needs and deliver thoughtful, personalized solutions
Support all customer service needs including returns, exchanges, and issue resolution
Leadership & Team Development
Support recruiting, hiring, and training of retail associates
Lead by example on the floor, setting the standard for service, selling, and professionalism
Provide ongoing coaching and feedback to drive individual and team performance
Step in to lead the store in the absence of the Store Director
Sales & Business Performance
Drive store sales through active selling, clienteling, and team leadership
Support execution of sales goals and key performance metrics
Help identify opportunities to improve conversion, units per transaction, and customer retention
Operations & Inventory
Assist in managing daily store operations including scheduling, merchandising, and store standards
Monitor inventory levels and partner with corporate and warehouse teams to plan for future needs
Ensure the store consistently reflects premium brand standards
Community & Events
Support execution of in-store events and local partnerships
Help establish the store as a meaningful presence within the local community
Qualifications
3–6+ years of retail, apparel, or customer service experience
Strong leadership, sales, and customer service skills
Highly organized with strong attention to detail and follow-through
Proactive, self-starter with an independent work ethic
Ability to work a flexible schedule, including weekends
High School Diploma required (College Degree preferred)
Alignment with the brand and lifestyle
Numbers & Facts
Location
Oxford, MS
Skills
Coachingunmatched
Consumer Brandingunmatched
Customer Experienceunmatched
Customer Retention/Renewalunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Follow Throughunmatched
High School Diplomaunmatched
Inventory Levelsunmatched
Leadershipunmatched
Merchandisingunmatched
Operationsunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Performance Metricsunmatched
Problem Solving Skillsunmatched
Retailunmatched
Retail Managementunmatched
Retail Salesunmatched
Revenue Growthunmatched
Salesunmatched
Sales Supportunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Warehousingunmatched
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