Assistant Store Manager

Citi

Buffalo, NY

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JOB DETAILS

SALARY

$17–$18 Per Hour

SKILLS

Candidate Screening, Coaching, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Employee Retention, Establish Priorities, Financial Trend Analysis, High School Diploma, Interviewing Skills, Inventory Management, Inventory Transactions, Leadership, Loss Prevention, Maintain Compliance, Mathematics, Merchandising, Onboarding, Operational Support, Operations, Operations Processes, Organizational Skills, People Management, Retail, Retail Management, Revenue Growth, Sales, Sales Operations, Talent Management, Team Building, Team Lead/Manager, Time Management

LOCATION

Buffalo, NY

POSTED

4 days ago

About Citi TrendsCiti Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.We are growing and investing in our stores, our people, and our future leaders. Our success is driven by strongstore leadership, a commitment to customer experience, and a passion for developing talent from within.Position SummaryAs an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely with the Store Manager, you will help drive sales performance, maintain operational excellence, and support the hiring, onboarding, and development of store associates.Summary of Key ResponsibilitiesStore Operations & Performance* Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met* Monitor sales activity and provide guidance to associates to deliver excellent customer service* Assist with inventory control, inventory transactions, and shrink prevention efforts* Ensure compliance with Citi Trends policies, procedures, and operational standardsTeam Leadership & Staffing* Supervise and support store associates in sales, inventory, cash handling, and customer service* Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support* Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention* Provide ongoing coaching, feedback, and performance support to associatesCustomer Experience & Compliance* Maintain a safe, organized, and customer-focused store environment* Reinforce adherence to company policies, procedures, and loss prevention standards* Support consistent execution of merchandising, operational, and visual standards* Perform additional duties and responsibilities as assigned to support store operations and business needs.Qualifications* High school diploma or equivalent required* 2-4 years of experience as an Assistant Manager or similar retail leadership role* 3-5 years of overall retail experience preferred* Strong communication, organizational, and people leadership skills* Ability to work a flexible schedule, including nights and weekends* Ability to perform basic math calculations, including percentagesKey Competencies* People Leadership & Team Development* Hiring & Recruiting Support* Customer-Focused Execution* Operational Accountability* Time Management & Prioritization* Adaptability in a Fast-Paced Retail EnvironmentWhy Join Citi TrendsCiti Trends is a great place to build a fun and rewarding career in retail management. We believe in promoting from within and developing leaders who take initiative. We offer competitive pay and a benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued growth.If you're ready to grow your leadership skills, support hiring and team development, and make an impact in your store-Citi Trends is the place for you.Equal Employment OpportunityCiti Trends is an equal opportunity employer and prohibits discrimination and harassment of any kind in accordance with applicable laws.Pay Range: $17.00-$18.00 per hour, based on experience and qualifications.

About the Company

Citi

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