Budget Management, Coaching, Community Programs, Customer Support/Service, Donor Relations, Expense Management, Funding, Insurance, Inventory Management, Leadership, Life Insurance, Merchandising, OSHA, Onboarding, Operations, Operations Management, Operations Processes, Payroll Administration, People Management, Prescription Drugs, Pricing, Production Support, Reimbursement Guidelines, Retail, Retail Management, Retail Operations, Retirement Plan, Sales, Sales Presentation, Team Player, Willing to Travel
Assistant Store Manager
Location: Burlington, WI
Pay: $15-$18 per hour
Job Type: Full-time (40 hours/week)
Schedule: Flexible schedule, including evenings, weekends, and holidays as needed
Benefits:
Insurance & Financial
- Comprehensive medical, dental, vision, and hearing coverage
- Prescription drug plan
- Voluntary life insurance
- Competitive pension plan
- 403(b) retirement savings plan (immediate eligibility)
Paid Time Off
- Vacation days (accrual begins after first month, eligible after 90 days)
- Paid sick days
- Personal days
- Floating holidays
- Paid holidays (immediate eligibility)
About the Role
At The Salvation Army Thrift Store, your work helps support programs that make a difference in the community. As an Assistant Store Manager, you will support the Store Manager in overseeing daily operations, supervising staff, driving production and sales goals, and creating a positive experience for donors and customers.
What You'll Do
- Assist in supervising, training, and supporting store employees and beneficiaries
- Support recruiting, interviewing, scheduling, and payroll processes
- Help oversee donation processing, pricing, merchandising, and sales floor presentation
- Monitor and support daily production and sales goals
- Ensure excellent customer service and donor relations
- Maintain store safety, cleanliness, and compliance with TSA and OSHA policies
- Assist with inventory control, product rotation, and shrink reduction
- Support cash handling, register procedures, and bank deposits
- Communicate regularly with the Store Manager on operations, concerns, and opportunities
- Help ensure onboarding and training completion for new hires
- Assist in managing store expenses within budget guidelines
Training Provided
- Paid training on store operations and company procedures
- Ongoing coaching and leadership development
- Opportunity to build retail management and operations experience
Working Conditions
This role operates in a retail environment with moderate noise levels and possible exposure to dust and temperature changes. The position requires standing for extended periods and occasional travel to other locations for training or support.
Why Join Us
- Mission-driven work that supports programs in your community
- Leadership development opportunities
- Team-oriented work environment
- Employee Assistance Program and additional benefits