Join Our Team as an Assistant Store Manager at Ziegler's Ace Hardware! Are you a passionate leader with a proven track record in retail management? Do you thrive on creating exceptional customer experiences and developing a high-performing team? Ziegler's Ace Hardware is seeking an outstanding Assistant Store Manager to help lead our dynamic retail location! What You'll Do: - Lead and Inspire: Help manage the entire store team, fostering a culture of trust, collaboration, and exceptional customer service. Develop team members through effective coaching, training, and performance management.
- Operational Excellence: Assist the Store Manager in overseeing daily store operations, including scheduling, time and attendance, inventory management, and workload distribution. Ensure the store runs efficiently and meets all company standards.
- Customer Experience Champion: Help create a welcoming environment that delivers "amazing and helpful" service. Personally engage with customers, resolve complex issues, and ensure every interaction reflects Ziegler's commitment to outstanding support.
- Inventory and Store Management: Assist in maintaining organized inventory systems, manage seasonal and bulk products, and implement effective security protocols. Coordinate inventory exchanges and maintain a well-organized store environment.
- Business Performance: Help drive store sales, manage budgets, and implement strategies to meet and exceed business objectives. Utilize retail computer systems and technology to optimize store performance.
What We Offer: - Competitive salary commensurate with experience
- A supportive and collaborative work environment
- Opportunities for professional growth and development
- Comprehensive benefits package, including:
- Medical, dental, and vision insurance
- Paid Time Off
- Sick Pay
- 6 Paid Holidays
- Company-paid STD, LTD, Basic Life Insurance, Group Term Life Insurance, and AD&D
- 401K with company match
- Employee Incentive Program
- Generous Employee Discount
- Employee Referral Bonus
Qualifications: - High school diploma
- A minimum of 2 years of proven retail management experience
- Demonstrated leadership and team-building skills
- Exceptional communication and interpersonal abilities
- Strong problem-solving and organizational skills
- Proficiency in MS Word and Excel
- Ability to multitask and prioritize effectively
- Comprehensive product knowledge of hardware-related items
- Commitment to continuous learning and improvement
Position Requirements: - Work approximately 40 hours per week, including evenings and weekends
- Ability to stand, walk, bend, and reach throughout shifts
- Capable of lifting up to 50 lbs. and handling merchandise and fixtures
- Flexible availability to meet business needs
- Proven track record of delivering outstanding customer service
Why Ziegler's Ace Hardware? At Ziegler's, we're more than just a hardware store – we're a community partner committed to helping our neighbors find solutions for their home and business needs. We value innovation, teamwork, and going above and beyond for our customers. Pay: $18.00 – 21.00/hour How to Apply: Ready to take the next step in your retail management career? Apply today and become an integral part of the Ziegler's Ace Hardware team! We're excited to meet a passionate leader who can help us continue our tradition of exceptional service and community support. Join us and make a difference – one customer at a time!
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