Assistant Store Manager

Ziegler's Ace

Elgin, Illinois

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JOB DETAILS

SKILLS

Budget Management, Coaching, Community Support, Computer Systems, Customer Experience, Customer Support/Service, Dental Insurance, Establish Priorities, High School Diploma, Incentive Programs, Interpersonal Skills, Inventory Management, Leadership, Lift/Move 50 Pounds, Microsoft Excel, Microsoft Word, Multitasking, Operations, Organizational Skills, Performance Management, Performance Tuning/Optimization, Problem Solving Skills, Resolve Customer Issues, Retail, Retail Management, Retail Sales, Revenue Growth, Security Protocols, Systems Administration/Management, Systems Maintenance, Team Lead/Manager, Team Player, Vision Plan

LOCATION

Elgin, Illinois

POSTED

Today

Join Our Team as an Assistant Store Manager at Ziegler's Ace Hardware!

Are you a passionate leader with a proven track record in retail management? Do you thrive on creating exceptional customer experiences and developing a high-performing team? Ziegler's Ace Hardware is seeking an outstanding Assistant Store Manager to help lead our dynamic retail location!

What You'll Do:

Lead and Inspire: Help manage the entire store team, fostering a culture of trust, collaboration, and exceptional customer service. Develop team members through effective coaching, training, and performance management.
Operational Excellence: Assist the Store Manager in overseeing daily store operations, including scheduling, time and attendance, inventory management, and workload distribution. Ensure the store runs efficiently and meets all company standards.
Customer Experience Champion: Help create a welcoming environment that delivers "amazing and helpful" service. Personally engage with customers, resolve complex issues, and ensure every interaction reflects Ziegler's commitment to outstanding support.
Inventory and Store Management: Assist in maintaining organized inventory systems, manage seasonal and bulk products, and implement effective security protocols. Coordinate inventory exchanges and maintain a well-organized store environment.
Business Performance: Help drive store sales, manage budgets, and implement strategies to meet and exceed business objectives. Utilize retail computer systems and technology to optimize store performance.

What We Offer:

Competitive salary commensurate with experience
A supportive and collaborative work environment
Opportunities for professional growth and development
Comprehensive benefits package, including:
- Medical, dental, and vision insurance
- Paid Time Off
- Sick Pay
- 6 Paid Holidays
- Company-paid STD, LTD, Basic Life Insurance, Group Term Life Insurance, and AD&D
- 401K with company match
- Employee Incentive Program
- Generous Employee Discount
- Employee Referral Bonus

Qualifications:

High school diploma
A minimum of 2 years of proven retail management experience
Demonstrated leadership and team-building skills
Exceptional communication and interpersonal abilities
Strong problem-solving and organizational skills
Proficiency in MS Word and Excel
Ability to multitask and prioritize effectively
Comprehensive product knowledge of hardware-related items
Commitment to continuous learning and improvement

Position Requirements:

Work approximately 40 hours per week, including evenings and weekends
Ability to stand, walk, bend, and reach throughout shifts
Capable of lifting up to 50 lbs. and handling merchandise and fixtures
Flexible availability to meet business needs
Proven track record of delivering outstanding customer service

Why Ziegler's Ace Hardware? At Ziegler's, we're more than just a hardware store – we're a community partner committed to helping our neighbors find solutions for their home and business needs. We value innovation, teamwork, and going above and beyond for our customers.

Pay:

$18.00 – 21.00/hour

How to Apply: Ready to take the next step in your retail management career? Apply today and become an integral part of the Ziegler's Ace Hardware team! We're excited to meet a passionate leader who can help us continue our tradition of exceptional service and community support.

Assistant Store Manager

Ziegler's Ace

Elgin, Illinois

About the Company

Ziegler's Ace

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