Assistant Store Manager

Landscapers Supply, Inc.  Department: Management Job Title: Assistant Store Manager Reports To: Store Manager Full/Part Time: Full Time Salary/Wage: Determined based on experience

Company Description
Landscapers Supply is a locally owned, full-service supplier providing hardware, yard materials, and professional-grade power equipment in one convenient location. Serving contractors and homeowners across the Upstate of South Carolina and now Augusta, Georgia for over 30 years, the company is known for its knowledgeable team, quality products, and reliable service. With eight locations and growing, Landscapers Supply offers expert support, competitive pricing, and comprehensive solutions to help customers build and maintain exceptional outdoor spaces. Landscapers Supply is dedicated to fostering a collaborative and professional work environment for our team members.

About Landscapers Supply and Hardware (affiliated with ACE Hardware and
True Value Hardware) 

Are you an outdoor enthusiast? Do you love gardening, landscaping, or DIY home projects? 

At Landscapers Supply, we take pride in revolutionizing the traditional shopping experience for landscaping professionals, weekend warriors, and outdoor enthusiasts. Our stores offer a unique spin on traditional mom-and-pop hardware stores by providing a full line of commercial-grade power equipment, bulk landscaping materials, and a full-service power equipment shop. With multiple locations in the Upstate of South Carolina and Georgia, we cater to homeowners and professionals alike who seek better quality, service, and selection. 

Think you’d be a good fit? 

Join the Landscapers Supply Team! 

As part of our team, you share our values geared toward the on-going success of our customers and fellow associates: 

 ICARE
Integrity – Integrity First
Committed – Committed to People
Accountability – Accountability Mindset
Results – Results
Exceeds – Exceeds Expectations
Landscapers-Supply strives to have the ICARE attitude Everyday!

Benefits (some benefits may vary based on FT / PT availability) 

Job Description 

As an Assistant Store Manager, you'll be responsible for overseeing the daily operations and strategic direction of our store catering to our customer’s needs. This position reports directly to the Store Manager and requires a dynamic and results-driven individual with a deep understanding of the market and merchandise, excellent leadership skills, and a passion for providing exceptional customer service.

Responsibilities:

Operational Management:

· Supervise and coordinate daily store activities, ensuring operational efficiency.

· Maintain optimal stock levels and inventory control to meet customer demand.

· Implement and enforce store policies and procedures.

· Oversee and optimize the hardware, yard, and power equipment (HYPE) departments of the retail store.

Customer Service:

· Foster a customer-centric environment to enhance the overall shopping experience.

· Address customer inquiries and concerns promptly, ensuring customer satisfaction.

· Develop and maintain strong relationships with landscapers and contractors.

Team Leadership:

· Recruit, train, and supervise store staff to ensure a high level of competence and professionalism.

· Foster a positive and collaborative work environment.

Sales and Marketing:

· Assist in developing and implementing sales strategies to drive revenue and meet or exceed targets.

· Collaborate with the marketing team to execute promotional activities and enhance brand visibility.

Financial Management:

· Monitor and manage store budgets, expenses, and financial performance.

· Maximize Gross Margin and exceed KPI Goals.

· Prepare reports on sales, expenses, and other key performance indicators.

· Implement cost-effective measures to improve profitability.

Safety and Compliance:

· Ensure compliance with health and safety regulations.

· Implement security measures to prevent theft and losses.

· Stay informed about industry regulations and ensure store compliance.

Inventory Management:

· Oversee inventory processes, including ordering, receiving, and maintaining stock levels.

· Conduct regular inventory audits to ensure accuracy and identify discrepancies.

· Implement strategies to minimize stockouts and overstock situations.

· Maintain minimum inventory turn ratio’s and reduce inventory shrinkage

Merchandising:

· Develop and execute merchandising strategies to optimize product presentation.

· Ensure displays are visually appealing, well-organized, aligned with the store's brand.

· Collaborate with suppliers and the purchasing team to introduce new products and improve product placement.

Store Appearance:

· Maintain a clean, organized, and visually appealing store environment (interior and exterior)

· Implement and enforce store cleanliness standards.

· Monitor and address any issues related to the physical appearance of the store, including signage and displays.

Strategic Planning:

· Work closely with the Store Manager, COO, and Senior Leadership Team to develop and execute strategic plans for the store.

· Provide input on product selection, pricing, and merchandising strategies.

Required Qualifications  

• Experience as Retail Store Manager or Assistant Store Manager
• Excellent leadership skills
• Strong knowledge of POS systems (Paladin preferred but not required)
• Good Math Skills
• Strong communication and customer relationship skills
• Customer satisfaction-oriented

Physical Requirements 

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