Assistant Store Manager, Nantucket

Hill House Home Inc

Nantucket, MA

JOB DETAILS
SKILLS
Coaching, Communication Skills, Continuous Improvement, Cross-Functional, Customer Experience, Customer Support/Service, Inventory Management, Inventory Reports, Operational Improvement, Operations, Retail, Retail Management, Revenue Growth, Sales, Team Lead/Manager, Team Player, Transaction Processing/Management, Visual Merchandising, eCommerce (B2X) Marketing
LOCATION
Nantucket, MA
POSTED
30+ days ago

Assistant Store Manager, NantucketHill House Home is seeking an Assistant Store Manager to assist in leading the retail team in our Nantucket store. In this role, you will coach and develop a team of associates to provide a best-in-class shopping experience for our customers. The Assistant Store Manager will also be responsible for supporting the store's daily operations including inventory management and reporting. This is a full-time, seasonal position from May-October with a retail schedule (including weekends.) Housing is not provided.ResponsibilitiesMust promote an engaging and positive work environment that fosters open communication, encourages teamwork and inspires othersEnsure the sales associates and keyholders are providing best-in-class customer service to every person, every time in order to drive sales and exceed customer expectationsKnowledgeable and proficient in technology in order to accurately and efficiently process customer transactions professionally and in compliance with HHH policiesEnsure visual merchandising standards are executed and maintained to the company standardResolve customer service-related issues using good business judgment and elevating as needed to Store ManagerDevelop, execute, and continuously improve store operations to make sure the store exceeds customer expectationsWork cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needsAssist in daily staffing plans - overseeing the sales floor and associates, ensuring all store associates are aware of product knowledge, visual changes, and current promotionsOverall assist Store Manager in all retail store operationsAbout YouRetail management experience or service industry management experience backgroundPassion for people development and customer experiencesSelf-motivated with exceptional communication and motivational attitudeHigh degree of flexibility and initiativeEmbraces a culture of learning and advocacyHas lived experiences with people from different backgrounds and diverse teams

About the Company

H

Hill House Home Inc