The Assistant Store Manager supports overall retail, grocery and warehouse operations by assisting in driving performance, ensuring compliance, and maintaining operational standards across all departments. This role works closely with the Store Manager to support execution, reinforce accountability, and ensure alignment with company policies, audit expectations, and operational goals.
Key Responsibilities
Support daily retail, grocery and warehouse operations across all departments to ensure efficient execution and alignment with company standards
Assist in enforcing compliance with company policies, procedures, and audit requirements
Monitor operational performance including sales, inventory accuracy, shrink, and execution of standards
Reinforce accountability with department managers to ensure responsibilities are consistently executed
Support audit readiness and assist in implementing corrective actions from audit results
Assist with staffing, scheduling, and coordination of team activities
Support execution of inventory control, receiving, merchandising, and operational processes
Maintain strong customer service standards and assist in resolving escalated issues
Ensure adherence to safety, food safety, and regulatory requirements
Communicate operational risks, issues, or gaps to the Store Manager
Support maintaining overall branch organization, cleanliness, and operational readiness
Qualifications
Previous experience in retail, warehouse, or grocery
Strong understanding of multi-department retail operations
Experience working in a leadership or supervisory support role
Strong organizational and problem-solving skills
Ability to manage multiple priorities
Strong communication and coordination skills
Basic proficiency in Microsoft Office (Excel, Outlook, etc.)
Preferred Qualifications
Experience in Assistant Store Manager or similar leadership support role
Familiarity with operational audits and compliance standards
Experience in high-volume retail or wholesale environments
Work Environment / Expectations
Primarily retail, grocery or warehouse environment. Requires active involvement in daily operations across all departments, including time spent on the floor supporting execution. May require schedule flexibility based on business needs.
Benefits & Perks
Medical, Dental, and Vision Insurance Coverage
401(k) Retirement Plan with Employer Match
Paid Time Off (PTO) in accordance with company policy
Six (6) Paid Company Holidays
Tuition Reimbursement Program (subject to eligibility and plan guidelines)
Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
All benefits are subject to eligibility requirements and plan terms
Numbers & Facts
Location
Needham, MA
Skills
Communication Skillsunmatched
Corporate Complianceunmatched
Corporate Policiesunmatched
Corrective Actionunmatched
Customer Support/Serviceunmatched
Food Safetyunmatched
Inventory Managementunmatched
Leadershipunmatched
Maintain Complianceunmatched
Merchandisingunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Multitaskingunmatched
Operational Auditunmatched
Operational Communicationsunmatched
Operationsunmatched
Operations Processesunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Problem Solving Skillsunmatched
Regulatory Complianceunmatched
Regulatory Requirementsunmatched
Retailunmatched
Retail Managementunmatched
Retail Operationsunmatched
Salesunmatched
Shipping/Receivingunmatched
Warehousingunmatched
Wholesale Industryunmatched
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