Accidental Death and Dismemberment (AD&D), Analysis Skills, Budget Management, Coaching, Communication Skills, Corporate Policies, Customer Relations, Customer Support/Service, Customer Training, Facilities Management, High School Diploma, Housekeeping/Cleaning, Insurance, Inventory Levels, Leadership, Lift/Move 20 Pounds, Loyalty Programs, Marketing, Mathematics, Operational Expenditure (OPEX), Organizational Skills, People Management, Performance Analysis, Performance Management, Performance Reviews, Point of Sale (POS) Systems, Prescription Drugs, Pricing, Problem Solving Skills, Product Development, Product Pricing, Professional Services, Pumps, Resolve Customer Issues, Retail, Retail Management, Retail Sales, Revenue/Sales Reporting, Safety/Work Safety, Sales, Schematics, System Operations, Team Player, Time Management, Track Customer Issues
nomnomAssistant Store Manager
Salary Range:$18.63-$25.33 Hourly
$3.00 shift differentialeligibility
WorkLocation:2820 E 57th Ave. Spokane, WA 99223
The Opportunity:
- Be part of the multi-state team that keeps America moving.Our local retail brand,nomnom,representsour companyinthe Pacific Northwest,where our communities come to find not only fuel, but alsosnacks and sweet treats.
- Give your neighbors friendly, smiling service and make their lives a little easier.You'llhelp members of your community fuel their cars and satisfy their hunger.
- Enjoy great compensation andacollaborativeculture. We welcome and encourage input from allemployeesandyou'llbecome part of a team that includes hardworking and creative professionals who love to win.
- Pursue career opportunities inRetail, Marketing,OilRefining,Logisticsand other areas of a growing company across multiple states.
PrimaryJobResponsibilities:
Safety
- Maintain a safe work environment for employees and customers by setting safety as a priority
- Ensuregas pumps, lot and store areasare clean and free of debris at all times
- Work with SafetyTeam and conduct monthly mandatory meetings and trainings
- Report safety incidentsin a timely mannerandcomply withsafetypolicy,programsand processes
Leadership and Personnel Management
- Train, develop,guideand evaluate employees tooperatethe storeeffectively and safely to provide superior customer service
- Maintain a professional and supportive image among subordinates and supervisors
- As back-up to Store Managers, prepare andsubmitall employee paperwork accurately andtimelyi.e. (performance appraisals, performance notices, new hire checklist,etc.)
- Ensure that all employees receive continuouson-the-joband companyrequired trainingto improve customer service performance and safety awareness
- Motivate, provide feedback,andshareemployee recognition to improve individual,teamand storeperformance
- As back-up to Store Manager,address employeeperformanceand violation issues
- Set and communicate performance expectations, and evaluate actual performance based on those expectationsas extension of the Store Manager
- Develop potential employees through coaching and training so they are ready for promotion to the next level
- Carry out all company policies
Customer Service and Site Relationships
- Consistently provide prompt and courteous customer service, may berequiredtoassistcustomers at the gas pump, andassistin resolving customer issues
- Accurately ring up all sales on POS system,comply withall cash handling procedures,and otherpayment typesfor products sold
- Develop positive and professional relationships with all customers,vendorsand contractors
- Responsible for all cash,moniesand inventory during shift
- As a top priority, develop and assign tasks appropriately to ensure that the storeis clean, adequately stocked and organized for fast,convenientand professional service to customers
- Ensureafriendly,welcomingand well-maintained storeenvironment to provide customers with a buying experience that meets their expectation
- Monitor customer needs and expectations, and work with storeemployees to ensure those needs are metby promoting programs and ensuring suggestive selling
- Assistcustomers at the pump and in the store to find the desired product andoperateequipment
- Activelysolicitcustomer feedback via consistent personal interactionand engagement
- Ensure complaints are resolved quickly and sincerely to the customer's,vendor'sand contractor's satisfaction
- Promote and ensure a safe, positive public image within the community
- Promote and grow Loyalty Rewards program
Business andFinancialManagement
- Plan and managestoreactivities to maximize operating profit
- Monitor fuel sales volume and competitor pricing toassistthe pricing analyst in development ofstorespecific fuel pricing strategies and tactics
- Monitormerchandise,foodmovementand competitor offerings toassistin development of storespecific product mix and pricing strategies
- Maintain store layout and product displays per schematics
- Executestorelevel sales promotions andassistin implementing network-wide promotional and advertising campaigns
- Manage fuel,merchandiseand foodinventory to ensureoptimumstocking levels
- Control operating expenses, including maintenance, utilities,suppliesand inventory loss
- Prepare andsubmitdaily sales reports accurately andtimely, including, invoicesandbank deposits
- Safeguard and account for all money received and disbursed
- Organize andmaintainall site files, manuals, and other information materials
- Receive merchandise using proper check-in procedures when working with vendors
- Obtain andmaintainall required food and agerestricted productcertifications within 2 weeks of employment
Facilities Management
- Assistinmaintainingappearance standards of paving, lighting,canopyand other physical structures
- Report facility issues as needed
- Ensure facilities and equipment are in safe working order
- Maintain dispensing and store equipment to ensure clean,sanitaryand safe working conditionsat all times
- Ensure required signage/decals are posted
Personnel Assistance
- Maintain a professional and supportive image among subordinates and supervisor
- Work with StoreManager to create,maintain, improve teamwork, and provide trainingassistanceto new associates
- Assistwith staffing and schedule labor to meet customer demand while staying within budget
Note: This description is intended to give you a general overview of the position.Additionalresponsibilities and opportunities may beidentifiedbased on current business needs.
Physical Demands:
- Ability to stand and/or walk for an entire shift
- Ability to see with 20/40 vision (corrective lenses acceptable)in order tosee numbers on store inventory levels, itemspurchased, gas pumps in operation, and problems that may occur with gas pumps
- Ability to communicate information and ideas so others will understand. Must be able to exchangeaccurateinformation in these situations
- Abilitytofollowsafety procedures(eg.respond to safety alarms, contact 911 for emergencies)
- Frequent reaching overhead, gripping, wrist movement, and finger dexterityrequiredto restock inventory, package items sold,operatePOS system, receive payments, issue change,operategas pumps, wipe pumps,maintainstoregrounds, and general housekeeping
- Frequent squatting and kneelingrequiredfor obtaining and/or replenishing items
- Ability to push/pull with arms up to a force of 20 pounds (i.e.utilizinga hand-truck)
- Frequent lifting of 20 pounds or less from floor to waist, overhead and carry a short distance
- Sometimes required to liftin excess ofstated conditions up to 50 pounds
- Ability to climb astepladder to stockor retrieve materials and/or place or remove signs
Note: There may be exposure to gas fumes andsolvents, and occasional noise.
Qualifications:
Tomeet thebasic qualificationsfor this role you will beat least 21 years of age or olderandhave legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.
Additionalqualifications include:
- High School Diploma or GED preferred
- Experience in retail sales and handling cash preferred
- Perform basic math accurately
- Previoussupervisory experience preferred
- Previoussupervisory experience preferred
Benefits
Full-time employees (and their families) are offered medical (with prescription), dental, vision, voluntary critical illness, accident, life/AD&D insurance, Health Savings Account, Flexible Spending Account,and anEmployee Assistance Program.Employees can enroll in our company's 401k plan and are able to purchase company stock at discounted prices.Employees will also be granted40 hoursof vacation starting the first day after their 1-year anniversary
... For full info follow application link.
Par Pacific is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at eeftink@engage2excel.com. You are protected by :http://jobinfo.com/file.php?id=56a7c6df400b0