Assistant Store Manager

Rosati's Frozen Custard is celebrating its 26th year at our original location in Northfield Center! A successful candidate will have a positive, outgoing demeanor with experience in both food/customer service and leadership roles.

Store Operations

· Operating the store in peak hours

· Store opening and closing responsibilities and other various day-to-day operational procedures

• Frozen custard machine assembly and disassembly

• Frozen custard machine operation

• Special Flavor preparation

· Cash handling

· Interviewing and training applicants

· Managing employee schedules

· Working alongside Store Manager to accomplish projects as needed

Scheduling

· Working approximately 30-40 hours per week (divided amongst mornings/afternoons, evenings, and weekends)

· Requires relatively open availability

· Season: Approximately March 1 through December 15

Employee Leadership

· Managing a crew of up to six employees per shift

· Engaging employees to foster a positive atmosphere

· Displaying best practices, detailed in the Rosati’s Frozen Custard Handbook

· Fulfilling fundamental missions of Rosati’s Frozen Custard by:

· Ensuring customers’ outstanding experience through engagement, product quality, and exemplary service

· Creating all products correctly and efficiently

· Maintaining cleanliness standards

· Leading by example by setting standards for professionalism (inside and outside of the workplace), maturity, work quality, and customer interaction

· Modeling outstanding service in every transaction, and helping other employees fulfill this mission as well

Reports to Owners, General Manager, Store Manager

Salary and bonuses negotiable, commensurate with qualifications.

visit www.rosatisfrozencustard.com for more information.

Rosati's Frozen Custard, established in 2000, runs fresh frozen custard batches hourly between March and November. Special Flavors change daily! Rosati's values a positive, welcoming environment for our customers and employees alike because being surrounded by happy people makes working enjoyable. Visit rosatisfrozencustard.com for more information.