Assistant Store Manager

The Role

As the Assistant Store Manager, you partner directly with the Store Manager to co-lead a tight-knit 3–4 person team, drive daily operational excellence, and ensure our commercial and retail clients receive flawless service. This is a hands-on leadership role for a technical problem-solver who is ready to take on business ownership, master inventory logistics, and set the standard on the floor. 

Key Responsibilities

• Operational Leadership: Oversee day-to-day store operations, maintaining high standards across retail walkthroughs, cash management, and commercial fulfillment.
• Team Mentorship: Mentor, train, and coach Retail Technicians on advanced diagnostics, repair procedures, and customer-first communication.
• Inventory Control: Manage localized inventory accuracy, coordinate special commercial requests, and streamline stock handling.
• Commercial Support: Act as the primary operational link for key commercial accounts, handling bulk orders, custom requests, and logistical scheduling.

Qualifications

• Experience: 1+ years of supervisory experience in retail or operations, OR demonstrated readiness to step into a leadership role.
• Technical Aptitude: Strong mechanical/technical curiosity with a desire to master all in-store device repair and battery services and processes (paid training provided).
• Logistical Mindset: Exceptional organizational skills and a data-driven approach to tracking inventory and order fulfillment.
• Communication: Excellent interpersonal skills for building long-term relationships with both everyday shoppers and local business clients.

Batteries Plus of Central Iowa is locally owned and operated by a husband-and-wife team under BrightPost Services Group. While Urbandale is our very first location, our 5-year vision includes expanding to four stores across the region, including Ankeny, Des Moines, and Ames. We aren't just building a store; we are building the core team that will help us scale.

At Batteries Plus of Central Iowa, we’re building a small, skilled team that takes pride in solving real problems for real people. We’re not a typical retail store — we’re a place where customers walk in with challenges, questions, and broken devices, and walk out with solutions they can trust.

We hire people who enjoy hands‐on work, technical curiosity, and the satisfaction of figuring things out. Every day brings something different: diagnosing battery failures, repairing smartphone screens, programming key fobs, or fulfilling commercial orders with precision.