Billing, Customer Relations, Driver's License, High School Diploma, Insurance, Lift/Move 50 Pounds, Physical Demands, Problem Solving Skills, Rentals, Resolve Customer Issues, Retail Management, Revenue Growth, Sales, Sales Management
The Assistant Store Manager supports daily self-storage operations, working under the District and Store Managers to ensure cleanliness and operational excellence.
They build customer relationships through in-person and phone interactions, follow a structured sales process, and manage customer accounts.
Benefits include work/life balance with daytime hours, growth opportunities, competitive pay, paid time off, 401(k) match, affordable health options, wellness programs, and discounts.
Responsibilities:
- Develop customer relationships and recommend storage solutions.
- Drive sales through rentals, insurance, and supplies.
- Maintain site cleanliness and safety inspections.
- Resolve customer issues related to billing and security.
- Handle cash, deposits, and delinquent payments.
- Foster a positive team culture and perform additional duties as needed.
Qualifications:
- 1+ year customer-facing experience (sales preferred).
- Valid driver’s license and reliable vehicle (excluding NYC/Brooklyn).
- High school diploma or GED; college a plus.
Physical requirements include standing, walking, lifting up to 50 lbs., and outdoor work. Applications are open until filled, and current employees should apply via internal channels.