Assistant Director of Environmental Services (Full-Time) Department: Environmental Services
Reports To: Director of Environmental Services
FLSA: Non-Exempt
Status: Full-Time
Schedule: 6:00 AM–2:00 PM; work every other weekend Pay range: $17 - $19
Position Summary
Wesley Manor Retirement Community is seeking a Full-Time Assistant Director of Housekeeping to support the daily operations of our Environmental Services Department. This is a hands-on leadership position responsible for helping supervise housekeeping operations, maintaining high standards of cleanliness and infection prevention, training and supporting staff, inspecting assigned areas, and ensuring resident rooms and common areas are maintained in a clean, safe, and welcoming condition. The Assistant Director works closely with the Director of Environmental Services and serves as a department leader when the Director is unavailable.
Key Responsibilities
- Assist the Director of Environmental Services with the daily supervision and coordination of housekeeping operations.
- Provide direction, coaching, and day-to-day support to housekeeping and environmental services staff.
- Help coordinate daily assignments and staffing coverage based on operational needs.
- Conduct routine inspections of resident rooms, common areas, restrooms, dining areas, and other assigned spaces to ensure cleanliness standards are met.
- Train and orient new housekeeping employees on proper cleaning procedures, equipment use, infection prevention, safety, and departmental expectations.
- Monitor employee performance and promptly communicate performance, attendance, or operational concerns to the Director.
- Assist with maintaining daily, weekly, and periodic cleaning schedules.
- Perform housekeeping duties and provide staffing coverage when necessary.
- Assist with laundry operations and ensure linens and resident clothing are properly processed and distributed.
- Monitor cleaning supplies, equipment, and chemical inventory and notify the Director of purchasing or replacement needs.
- Ensure cleaning chemicals and equipment are used, labeled, stored, and maintained safely.
- Support infection prevention practices and ensure employees follow established sanitation and safety procedures.
- Identify and report maintenance, safety, sanitation, and environmental concerns.
- Respond professionally and promptly to resident, family, and departmental concerns or requests.
- Promote teamwork, professionalism, accountability, and excellent customer service throughout the department.
- Maintain resident confidentiality and comply with applicable privacy requirements.
- Assist the Director with departmental projects, quality improvement initiatives, and regulatory readiness.
- Perform other related duties as assigned to support Wesley Manor operations.
- Qualifications
- High school diploma or equivalent required.
- Previous housekeeping, custodial, or environmental services experience required.
- Previous leadership, supervisory, or lead housekeeping experience strongly preferred.
- Healthcare, long-term care, senior living, hospitality, or similar experience preferred.
- Knowledge of cleaning procedures, sanitation practices, infection prevention, and safe chemical handling preferred.
- Strong organizational, leadership, and time-management skills.
- Ability to provide clear direction and hold employees accountable to established standards.
- Strong attention to detail and ability to identify cleanliness, safety, and maintenance concerns.
- Ability to communicate professionally with residents, families, employees, supervisors, and other departments.
- Dependable, professional, and able to work both independently and as part of a team.
- Ability to safely lift, move, push, pull, bend, stand, walk, and handle housekeeping equipment and supplies throughout the workday.
Benefits Summary At Wesley Manor, we offer a comprehensive benefits package designed to support your overall well-being, financial security, and work-life balance. Some of the highlights include: - Competitive Salary & Culture: Enjoy a competitive salary with shift differentials and join a workplace recognized as a World’s Best Culture organization. We are a faith-based community focused on compassion and service.
- Health & Well-Being: We offer medical, dental, and vision insurance, along with Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). Our Employee Assistance Program (EAP) is also available for confidential support.
- Income Protection & Insurance: We provide employer-paid basic life and AD&D insurance, as well as options for voluntary life, disability, accident, and critical illness coverage.
- Retirement & Professional Growth: Take advantage of our 401(k) plan with a company match and explore numerous opportunities for professional development and career advancement.
- Work–Life Balance: We offer generous paid time off, six paid holidays annually, and a supportive culture that promotes your well-being.
Equal Opportunity Employer Wesley Manor Retirement Community is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local law. We are committed to maintaining a respectful, inclusive, and professional workplace where all employees are treated with dignity and respect. And there’s even more! When you join our team, you’ll discover a full suite of benefits that make Wesley Manor a truly rewarding place to work.
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