Assistant Supervisor - Shipping

Assistant Supervisor - Shipping

Position Summary

The Assistant Supervisor provides leadership support to the Shipping Department by assisting in the coordination of daily operations, workforce management, and overall department performance. This role plays a key part in ensuring customer orders are processed and shipped accurately, efficiently, and on time while maintaining quality, safety, and operational standards.

Duties and Responsibilities

• Monitor department workflow to ensure timely and accurate delivery of customer orders
• Assist in planning, organizing, and coordinating daily shipping operations
• Support supervision of employees directly or through team leads, including training, performance management, and development
• Coordinate carrier pickup schedules and ensure alignment with shipping timelines
• Assist in managing employee performance, including onboarding new hires and ensuring ongoing training is up to date
• Support the planning and execution of department activities in a safe and organized work environment in compliance with company policies and procedures
• Oversee incoming stock and supplies for the department
• Ensure compliance with quality standards, including housekeeping and cleanliness of work areas
• Operate department-specific equipment as needed
• Assist in diagnosing and resolving operational issues in a timely manner
• Support a high-volume shipping operation that may run 24/7 during peak periods
• Demonstrate flexibility to support various shifts as needed
• Support supervision of approximately 40 employees during non-peak periods and up to 300 temporary employees during peak seasons
• Perform additional duties as assigned