Provide on-the-job training for tellers on an as-needed basis. Monitor tellers to ensure compliance with bank's policies and procedures.
Assist tellers in locating cash discrepancies; manage unusual window transactions and answer difficult customer questions.
Open and close branch.
In the Branch Manager and Assistant Branch Manager's absence this position assumes responsibility for the branch in all phases of branch operations.
Performs normal teller duties on a daily basis.
Provide daily deposit services such as handling deposits, withdrawals, holds, loan payments, travelers checks, cashier's checks, money orders, stop payments, telephone transfers, direct deposits, cash advances, and other related matters.
Maintain cash drawer within prescribed limits.
Purchase from and sell money to vault as needed.
Accurately count, receive and disburse cash and accurately handle mutilated and bait currency.
Verify and balance assigned cash drawer daily.
Maintain cash over and short record.
Assist in identifying cash offages.
Maintain cash drawer variances within guidelines.
Prepare necessary forms for proper completion of Bank Secrecy Act (BSA) requirement. Includes obtaining appropriate documentation from customers and non-customers.
Acquire and maintain thorough knowledge and understanding of compliance and regulatory issues relating to teller and customer service areas (i.e. Bank Secrecy Act, Regulation CC, E, DD, P, etc.) evidenced by appropriate application of these regulations in day-to-day operations.
Acquire and maintain thorough understanding of security procedures.
Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone.
Actively listen to our customers, and maintain a friendly, positive and professional attitude.
Actively take advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products and services meet needs of customer.
Actively participate in Sales Force program.
Central Bank has been serving the St. Louis metropolitan area for over 115 years. Since our inception we have been a conservative financial institution and have always focused on the basic business of making loans in and attracting deposits from the communities we serve. Today we still take the same approach to our business throughout the metropolitan area.
We offer local management, long-term stability and a full range of deposit and lending products and services coupled with a very personalized approach to providing financial services.
We are one of the top mortgage lending providers in the St Louis area with a knowledgeable and experienced group of loan officers and mortgage staff. Our commercial lending team has a long history of working with businesses to finance their needs today and as they grow in the future.
Central Bank offers a full range of online banking services including online bill pay, mobile check deposit, e-statements and a full complement of checking and savings products
Central Bank is a wonderful place to grow and develop your talent! We are more than a place to work, we encourage teamwork, community involvement, and a family environment rooted in respect and pride for each person who contributes to our success and the success of our customers.
Central Bank is family-owned. We refer to our team as our “Central Bank family.” This comes from a genuine appreciation for the people who dedicate their talent to our company’s success. Providing outstanding benefits is one of the primary ways we strive to be an employer-of-choice. Our overall compensation philosophy is based on pay for performance and ensures our employees are paid competitively. Our employees also have access to a comprehensive package of benefits, rewards and recognition.