Assistive Technology Analyst

Assistive Technology Analyst

Salary

$59,945.60 - $91,208.00 Annually

Location

Des Moines - 50313 - Polk County, IA

Job Type

Full-time

Job Number

27-00644

Agency

131 Iowa Department for the Blind

Opening Date

09/02/2026

Closing Date

9/16/2026 11:59 PM Central

LinkedIn Tag

#LI-DNP

Point of Contact

Keri Osterhaus - Keri.Osterhaus@blind.state.ia.us

To Apply

Applicants are encouraged to attach transcripts, resume and cover letter

• Description
• Benefits
• Questions

Job Description

This is a non-merit position. Candidates must follow the instructions in the "To Apply" section.

Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list.

Assistive Technology Analyst

Iowa Department for the Blind - Des Moines, Iowa

This is a courtesy posting for a non-merit position classified as a Senior Services Specialist for the Blind 2

The Iowa Department for the Blind (IDB) is seeking applicants for a Program Data Reporting and Systems Accessibility Specialist who will ensure that the Department's Vocational Rehabilitation (VR) and Independent Living (IL) case management, reporting, and data systems are fully accessible to blind and low vision staff. This position plays a critical role in supporting accurate federal and state reporting, maintaining data integrity, and ensuring that all essential systems function effectively with screen readers, magnification tools, refreshable Braille displays, and other assistive technology.

Duties and Responsibilities:

Nonvisual Accessibility & Assistive Technology Support

• Ensure that the Department's VR/IL case management system, databases, dashboards, RSA reporting tools, and related applications are fully accessible to blind and low vision staff.
• Test workflows, reporting screens, query outputs, and data review functions using assistive technology to identify barriers and implement solutions.
• Research and document strategies for using SQL-based reporting tools and dashboards with assistive technology.
• Collaborate with external vendors (Tyler Technologies, Encorps, SWIS, Tracker) to resolve accessibility issues, validate fixes, and ensure ongoing compatibility with screen reader and magnification software.
• Provide technical assistance to blind staff experiencing access issues; log and document recurring problems and solutions.

Data Quality, Data Analysis & Required Reporting

• Maintain the accessibility and usability of SQL queries, validation tools, and reporting interfaces used for state and federal reporting.
• Apply program knowledge of VR/IL case statuses, service categories, and RSA data definitions to support accurate data entry and reporting processes.
• Review data for completeness, accuracy, and compliance with RSA reporting specifications; recommend and document corrections needed to meet federal guidance.
• Provide accessible staff guidance on reporting expectations, data element definitions, and common errors.
• Analyze VR program data to identify accessibility-related workflow barriers or data integrity concerns.

End User Technical Guidance, Training & Documentation

• Develop accessible documentation, tutorials, and reference materials describing data entry procedures, reporting requirements, and workflows for screen reader and magnification users.
• Train blind and sighted staff on data accuracy, reporting processes, and accessibility best practices within the case management system.
• Provide individualized support to resolve workflow, accessibility, and data entry challenges.
• Communicate system changes clearly and provide accessible demonstrations of new features.

Interagency Collaboration & Accessibility Coordination

• Coordinate shared reporting elements with partner agencies and resolve cross-system data discrepancies.
• Support partner organizations in meeting accessibility requirements for collaborative tools and processes.
• Participate in discussions regarding reporting changes or cross-agency processes affecting accessibility or data integrity.

System Accessibility Monitoring & Technical Development Knowledge

• Research updates in screen readers, magnification software, and Braille technologies to support accurate accessibility testing.
• Maintain knowledge of reporting tools, SQL processes, and database structures to support accessible interaction with these systems.
• Identify and recommend accessibility-focused system enhancements that improve efficiency and program data accuracy.

Essential Functions

• Ensure accessibility of workflows, dashboards, data entry screens, and SQL-based reporting interfaces.
• Develop and modify SQL scripts and query automation used to extract, validate, and analyze VR/IL program data.
• Analyze program data for completeness, accuracy, timeliness, and compliance with federal RSA requirements.
• Apply detailed knowledge of VR/IL program structures, case statuses, service categories, and reporting definitions.
• Develop, validate, and modify SQL queries and reporting tools for federal and state reporting.
• Create accessible documentation and training materials for all staff.
• Conduct group trainings on reporting requirements, data accuracy, and accessible workflows.
• Provide individualized technical assistance regarding accessibility and reporting issues.
• Collaborate with partner agencies and vendors to maintain accessibility and resolve data discrepancies.
• Test vendor updates to ensure continued compatibility with screen readers and magnification tools.
• Maintain current knowledge of assistive technology and federal reporting guidance.
• Communicate technical concepts, reporting requirements, accessibility needs, and data concerns clearly and effectively.

What We Offer:

At the State of Iowa, we are committed to your well-being. As a valued team member, youll enjoy a comprehensive benefits package that includes:

• Paid Time Off: Enjoy vacation with accruals that rollover on a yearly basis, sick leave with no limits on accrual and 9 paid holidays per year.
• Great Benefits: Excellent Health, Dental, and Vision Insurance Options.
• Retirement Plan: IPERS Retirement package and an option for a deferred compensation plan.
• Flexibility: Flexible Spending Accounts (medical and dependent care).
• Life Insurance: Free Life Insurance.
• Support: Employee Assistance Programs and Employee Discount Programs.

To learn more about the benefits of working with the State of Iowa, visit our benefits webpage.

From <https://secure.neogov.com/employers//job_posting/detailed_job_classification.cfm?jobID=4757579&IsRouteDirectly=true>

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Selectives

073 SQL:

6 months experience, 12 semester hours, or a combination of both using Microsoft SQL toolset within no more than 2 major versions of the current release.

Minimum Qualification Requirements

Graduation from an accredited U.S. college or university with major course work in technical writing, education, computer science, or related fields and experience equal to three years of full-time work in technology, education, computer science, engineering or a closely related field.

NOTE: Unofficial transcripts are required to verify education. Please attach to your application.

OR

an equivalent combination of education and experience substituting the equivalent of one year of full-time work experience, outlined above, for each year of the required education to a maximum substitution of three years.

For additional information, please click on this link to view the job description.

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly Total Compensation Calculator. Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Click here to learn more about IPERS.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa? Click here to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited college or university with MAJOR course work in technical writing, education, computer science, or related fields? IF YES, How many years do you have of full-time work experience in technology (infrastructure administration, project management, business systems analysis, service delivery, or software programming), education, computer science, engineering or a closely related field?

• No applicable - I do not have a Bachelors Degree with major coursework in technical writing, education, computer science, or related field
• No experience in the identified areas
• Less than three years of experience in the identified areas
• Three or more years of experience in the identified areas

04

Do you have an equivalent combination of the required education and experience, substituting one year of full-time work experience, outlined above, for each year of the required education to a maximum substitution of three years.

• I do not have the an equivalent combination of the required education and experience with a maximum substitution of three years
• I have an equivalent combination of the required education and experience with a maximum substitution of three years

05

Does your application demonstrate that you have 6 months experience, 12 semester hours, or a combination of both using Microsoft SQL toolset within no more than 2 major versions of the current release?

• Yes
• No

06

If you answered "Yes" to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in "No" in the box below.]

07

What is the major degree field of your Bachelors degree?

08

What US City and State was your Bachelors university located in? If International, please respond International.

09

Please describe your experience working with large federal or state data sets. Include the types of systems or data sources you have worked with (e.g., Social Security, unemployment insurance, RSA reporting data, SWIS, Ticket to Work, or similar programs).

10

Please describe your experience analyzing program data for accuracy, completeness, timeliness, or compliance with reporting requirements. Include the types of tasks you performed and the tools you used.

11

Please describe your experience creating or modifying SQL queries or scripts for extracting, validating, or analyzing large data sets. Include the tools or environments you have used.

12

Please describe your experience working across multiple data sources, systems, or agencies to reconcile or combine data. Include the types of entities you coordinated with and the nature of your data-related responsibilities.

13

Please describe your experience documenting reporting procedures, data definitions, workflow requirements, or data correction processes. Include the types of documentation you created and who used it.

Required Question

Employer State of Iowa

Agency 131 Iowa Department for the Blind Address 524 4th St

Des Moines, Iowa, 50309

Website https://blind.iowa.gov/