Assistive Technology Professional Category: Assistive Technology Professional Job Location: 1011 North 7th Street Suite 3, West Monroe, Louisiana Tracking Code: PL15038-128 Position Type: Full-Time Regular
At Numotion, we were on a mission to improve the lives of people with disabilities. As North Americas largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health independence and everyday participation. We are committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible ongoing action.
JOB PURPOSE
The Assistive Technology Professional (ATP) plays a crucial role in evaluating, recommending, and providing customized Complex Rehabilitation Technology (CRT) to meet the unique needs of our clients. This position involves working closely with clients, families, therapists, and physicians to ensure the appropriate equipment is provided to maximize independence and enhance quality of life. A strong understanding of clinical conditions and extensive knowledge of rehabilitation equipment are essential for success in this role.
KEY RESPONSIBILITIES
• Conduct comprehensive assessments to identify clients needs, functional limitations, and mobility goals based on therapist assessment findings and physician orders. This includes assessing physical abilities, environmental factors, and lifestyle considerations.
• Actively collaborate with an interdisciplinary team, including physicians, therapists, PT/OT/SLP, clients, and caregivers, to develop individualized plans of care to achieve client mobility goals.
• Recommend appropriate CRT equipment and associated interventions based on clients identified physical needs and mobility goals.
• Manage and facilitate efficient procurement processes from equipment specification through delivery.
• Attain and apply clinical, technical, and interpersonal skills in a needs analysis of complex mobility issues for individuals with various disabilities.
• Deliver and fit of equipment, ensuring that functional goals established at the evaluation are met.
• Provide thorough training and education to clients, families, and caregivers on the safe and effective use of recommended equipment, including instruction on operation, maintenance, and troubleshooting.
• Complete accurate and detailed documentation pertaining to client interactions in a timely manner.
• Exceed annual sales goals and objectives as established at the beginning of each fiscal year.
• Consistently review and report on sales calls, sales outcomes, and sales opportunities.
• Maintain all certifications and licenses, obtaining all required continuing education annually to assure no lapse in coverage.
• Maintain eligibility status with various vendor systems as required to assure continuous access to facilities.
• Keep abreast of funding requirements, learn the wide variety of products and manufacturers Numotion contracts with, and utilize and comprehend the technological advances within the Rehab Technology industry.
• Develop and maintain new and existing relations with various referral sources.
• Utilize Numotion Leadership Principles to perform the job with integrity, compliance, and values consistent with Numotions mission.
• Adhere to employee or customer confidentiality and comply with Numotions policies and federal regulations.
• Provide excellent customer service for all internal and external customers of the operations at all times, providing solutions for customer concerns and continually focusing on customer service as our top priority.
THE ABOVE DUTIES AND RESPONSIBILITIES ARE NOT AN ALL-INCLUSIVE LIST BUT RATHER A GENERAL REPRESENTATION OF THE DUTIES AND RESPONSIBILITIES ASSOCIATED WITH THIS POSITION. THE DUTIES AND RESPONSIBILITIES WILL BE SUBJECT TO CHANGE BASED ON ORGANIZATIONAL NEEDS AND/or AS DEEMED NECESSARY BY MANAGEMENT.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE
• Bachelors degree in a related field or an equivalent combination of education and relevant experience will be considered.
• Valid Assistive Technology Professional (ATP) certification.
• Demonstrate critical thinking, interpersonal, and problem-solving skills required to generate appropriate individualized recommendations for CRT equipment and interventions.
• Working knowledge of compliant billing processes for rehab-assistive technology equipment, as necessary (e.g., Medicare, Medicaid).
• Must have a valid drivers license.
PREFERRED COMPETENCIES AND QUALIFICATIONS
• Minimum one year of experience working with complex rehabilitation technology.
• Ability to prioritize multiple tasks, responsibilities, and projects independently and effectively.
• Previous experience in selling DME equipment.
• Extensive knowledge of various clinical conditions impacting mobility, such as spinal cord injury, cerebral palsy, multiple sclerosis, and stroke.
• Comprehensive understanding of rehabilitation equipment, including power wheelchairs, manual wheelchairs, seating systems, adaptive controls, and other assistive devices.
• Working knowledge of compliant billing processes for rehab-assistive technology equipment, as necessary (e.g., Medicare, Medicaid).
• Ability to perform thorough and competent seating, mobility, assistive technology, and rehab equipment evaluations.
PHYSICAL WORK REQUIREMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to meet essential functions of the position with reasonable accommodations as necessary.
• Frequent use of hands, wrists, fingers associated with computer equipment.
• Prolonged periods of time working at a desk and/or on a computer.
• Occasionally move and reach with arms and hands.
• Ability to lift/move up to 50 lbs and push/pull up to 100 lbs as needed.
• Ability to communicate effectively.
• Ability to work overtime as needed.
AT NUMOTION WE OFFER COMPETITIVE COMPENSATION PACKAGES INCLUDING MEDICAL DENTAL AND VISION INSURANCE SHORT-TERM AND LONG-TERM DISABILITY A 401K AND LIFE INSURANCE. NUMOTION IS AN EQUAL OPPORTUNITY EMPLOYER. WE STRIVE FOR A WORKPLACE THAT REFLECTS THE COMMUNITIES WE SERVE AND DO NOT TOLERATE DISCRIMINATION AGAINST OUR EMPLOYEES, CUSTOMERS, AND PARTNERS REGARDLESS OF ETHNICITY, DISABILITY, GENDER IDENTITY, SEXUAL ORIENTATION, RELIGION, AGE, CITIZENSHIP, MARITAL OR VETERAN STATUS. NUMOTION IS A DRUG-FREE WORKPLACE. CANDIDATES ARE REQUIRED TO PASS A DRUG TEST BEFORE BEGINNING EMPLOYMENT.