Assoc. Dir. DDIT OPS ITOT Sol. Arch. Robotics

Job ID

REQ-10083909

Jul 22, 2026

China

Available in: English | Deutsch | Español | Français | Italiano | | Nederlands | | Slovenina | Türk

Summary

• Act as an advisor providing guidance to challenge and improve global business processes, products, services, and software through data analysis.-Engage with global business leaders and leverage the appropriate DDIT teams and Functions to determine requirements and deliver data-driven recommendations to improve efficiency and add value.

About the Role

Major Accountabilities:Ensure consistency and traceability between user requirements, functional specifications, and testing and validation. Support validation and testing as appropriate and ensure adherence to Security and Compliance policies and procedures within Service Delivery scopeKeep abreast with internal IT systems and documentation requirements, standards (including quality management and IT security), regulatory environments / requirements (if applicable), DDIT Service Portfolio and with industry best practices in leveraging technologies for the business and taking advantage of reusable products, solutions and services with no or minimal customizations wherever applicable. Additional specification required for testingReporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receiptDistribution of marketing samples (where applicable) Ensure a healthy and safe workplace by complying with Novartis HSE and ISEC standards, implementing measures, providing training and resources, supporting employee well-being, investigating incidents, and collaborating with HSE teams to maintain a safe environment while adhering to quality, ethical, health, safety, and environmental requirementsKey Performance Indicators:Feedback on Project execution (quality, time, cost)Degree of customization vs configuration of COTS solutionsProcess efficiencySteady/Uninterrupted process flowCompleteness and accuracy of Business Process Model (BPM)Business process documentation up to dateExperience:Working experience within the pharmaceutical industryRelationship ManagementLeveraging digital technology / big dataMulti-national global experienceInteractions with senior managementInfluencing without authorityCollaborating across boundariesSkills:Analytical ThinkingRequirements GatheringRequirements AnalysisCommunication SkillsFinancial Modelingstakeholder managementBusiness AcumenBusiness Value CreationDigital capabilities, Effective use of TechnologyStakeholders ManagementLanguage:English

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-cultureBenefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally.Read our handbook (PDF 30 MB)

Division

Operations

Business Unit

Information Technology

Location

China

Site

Beijing (Beijing)

Company / Legal Entity

CN06 (FCRS = CN006) Beijing Novartis Pharma Co., Ltd

Functional Area

Information Technology

Job Type

Full time

Employment Type

Regular

Shift Work

No

Accessibility and accommodationNovartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Information Technology Operations China

Job ID

REQ-10083909

Assoc. Dir. DDIT OPS ITOT Sol. Arch. Robotics

Apply to Job

Job ID

REQ-10083909

Assoc. Dir. DDIT OPS ITOT Sol. Arch. Robotics

Apply to Job