With approximately 1300 boutiques and outlets throughout the U.S. as well as an online presence for each of our brands it takes sophisticated technology resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers we have diverse opportunities available for talented professionals to join our team of nearly 16000 associates who share our commitment to excellence.
POSITION OBJECTIVE This position is responsible for supporting the execution of learning and content initiatives that build associate capability enhance customer experience and improve store performance. This role also serves as the hands-on lead for multimedia production-filming editing and producing high quality video and visual content-and provides structured project management to ensure learning and creative initiatives are delivered on time and aligned to enterprise priorities.
FUNCTIONAL RESPONSIBILITIES • Support execution of store learning and content strategies aligned to operational customer and associate experience and brand priorities. • Assist in translating business needs and field insights into effective learning and communication solutions. • Help design and deliver store ready learning and multimedia content that improves associate readiness and performance. • Contribute to video and multimedia production ensuring quality consistency and brand alignment. • Support coordination of learning and content projects including intake timelines and cross-functional communication. • Assist with development maintenance and rollout of training materials job aids and brand communications. • Monitor engagement and feedback to support continuous improvement of learning and content effectiveness. • Contribute to efficient workflows and a culture of learning creativity and store support.
QUALIFICATIONS • Bachelors Degree required • 2 years sales/customer service experience to include proven digital experience and presence effectively builds sales and customer following thru social media channels • Prior customer services and personal styling experience preferred • Excellent public speaking communication verbal and written skills ability to communicate clearly in a variety of audiences • Proficiency in Adobe Creative Suite Photoshop Illustrator Premiere Pro or similar software • Experience with video editing software e.g. Final Cut Pro is a plus • Able to communicate with customers Associates and Management • Strong organizational skills and ability to multi-task and work independently in a fast-paced environment • Consistent knowledge of the fashion industry high awareness digitally savvy socially active Linked In Insta FB Tik Tok • Able to learn or adapt to technology provided by the company • Maintain confidentiality of all company and customer data/information • May be required to work some events at night on weekends and/or holidays as required
LI-CS4 Chicos FAS Inc. is an equal opportunity employer. We do not discriminate on the basis of race color religion marital status age national origin ancestry physical or mental disability medical condition pregnancy childbirth and related medical conditions lactation genetic information gender sexual orientation gender identity or expression military service veteran status or any other category protected under federal state or local law.