Associate Account Executive (School- Southeast Region)

Lands' End Inc

Dodgeville, WI

JOB DETAILS
SKILLS
Business Development, Calendar Management, Communication Skills, Cross-Functional, Cross-Selling, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Marketing, Operational Support, Order Processing, Organizational Skills, Partner Sales, Physical Demands, Plan Meetings, Problem Solving Skills, Project/Program Coordination, Record Keeping, Sales, Sales Management, Sales Operations, Sales Pipeline, Sales Support, Time Management, Up-Selling, Willing to Travel
LOCATION
Dodgeville, WI
POSTED
17 days ago

As the Associate Account Executive (AAE) within School Uniforms, you will support the Account Growth Manager by managing day-to-day sales activity, account coordination, and client engagement within an assigned book of business. This role is focused on account management execution, sales support, and pipeline assistance, ensuring customers are well supported while enabling the AGM to focus on strategy and growth. The Associate AE works closely with the Account Growth Manager (AGM), Business Development Executive (BDE) and Sales Operations partners to help maintain existing business, surface incremental opportunities, and ensure a consistent and positive client experience.

Job Functions (Employees must be able to perform the job functions of this position satisfactorily. The requirements listed below are representative of the duties, knowledge, skills, and/or abilities required.  If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential job functions

  • Account Management & Client Support

  • Support assigned schools by assisting with ongoing client communication, follow-ups, and requests

  • Help maintain strong relationships through consistent touchpoints and responsiveness

  • Assist with order coordination, program updates, and issue resolution in partnership with Sales Operations

  • Ensure schools receive timely information related to products, timelines, and program execution

  • Daily Sales Activity & AGM Support

  • Assist the Account Growth Manager with daily sales activities, including meeting preparation, follow-up actions, and outbound support

  • Support scheduled outreach and engagement aligned to the AGM priorities

  • Help coordinate and schedule meetings, including, reviews and check-ins

  • Identify and flag potential upsell or cross-sell opportunities for the AGM to pursue

  • Pipeline & Opportunity Assistance

  • Identify opportunities to upsell or cross-sell additional products or services.

  • Ability to consistently and accurately document opportunities and track each stage of the sales process in the CRM

  • Assist with preparing materials related to opportunities, quotes, and account reviews

  • Sales Operations & Cross-Functional Collaboration

  • Partner with Sales Operations to support:

  • Order setup and execution

  • Program launches and changes

  • Client-specific processes and reporting

  • Act as a reliable connection point between the AGM, BDE, Sales Ops, and other Cross Functional Partners

  • CRM, Reporting & Organization

  • Maintain accurate CRM records, notes, and activity tracking

  • Support reporting needs related to account activity and pipeline

  • Ensure consistency and organization across assigned schools

Skills

  • Demonstrates proficiency in core responsibilities and tasks within their role.

  • Works independently on routine tasks and requires limited supervision.

  • Contributes to team projects and collaborates effectively with peers.

Physical Requirements

  • Ability to sit for long periods of time.

  • Ability to lift up to 30 lbs.

  • Ability to travel 10+ days per year.

Education & Experience Requirements

  • Bachelor's degree in Business, Marketing, or related field, or equivalent experience

  • Professional certifications are a plus

  • 2-4 years of sales support, account management, or customer-facing roles

  • Strong organizational skills and attention to detail

  • Clear and professional communication skills

  • Comfort working in CRM systems and cross-functional environments

  • Interest in developing within a sales or account management career path

  • You must live within the region FL, GA, AL or MS.

About the Company

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Lands' End Inc