Our client, a fast-growing Commercial Landscape Maintenance company serving South Florida, is looking for a Landscape Maintenance Associate Account Manager to join their team in the Miami market with headquarters in Hialeigh, FL. This is an exciting opportunity with a company that values long-term client relationships, high-quality service, and growth through enhancements. The role offers a competitive base salary, commission on ancillary enhancement sales, client retention bonuses, and a company-provided vehicle.
Position Summary
Our client is seeking a skilled Landscape Maintenance Associate Account Manager (AAM) who can combine strong client relationship skills, operational knowledge, and consultative sales expertise. This individual will oversee a smaller portfolio of accounts in the Miami area, focusing on customer satisfaction, retention, and enhancement sales opportunities.
Key Responsibilities
Client Relationship Management
Serve as the secondary and primary point of contact for certain clients working with a senior Account Manager on larger accounts
Conduct property walk-throughs, site inspections, and regular client meetings.
Build strong, trust-based relationships through proactive communication.
Some Operations Oversight
Coordinate and oversee maintenance crews, ensuring services meet client standards.
Monitor landscape conditions, address service issues, and recommend improvements.
Work with Account Manager to help facilitate and close Enhancement & Ancillary Sales
Identify and propose landscape enhancements and ancillary services tailored to client needs.
Help drive revenue growth through consultative sales while maintaining client satisfaction.
Focus on Client Retention & Account Growth
Focus on retention and satisfaction, with scheduled visits and consistent follow-up.
Build loyalty through excellent service and long-term account management.
Administration & Reporting through utilization of Aspire
Manage account budgets, prepare proposals, and maintain accurate records.
Track client interactions, enhancement proposals, and retention metrics.
Safety & Compliance
Requirements
Skills & Qualifications
1+ years of experience in landscape maintenance, account management, or a related role.
Strong organizational, scheduling, and time-management skills.
Excellent communication and client service skills (verbal and written).
Interest and ability to perform consultative sales and propose enhancements to client properties.
Basic knowledge or ability to perform budgeting, proposals, and account planning.
Ability to travel daily to client sites in the Miami Dade area.
Valid driver’s license with clean driving record.
Bonus: Familiarity with landscape management software like Aspire, CRM tools, or industry certifications (e.g., CLP).
Compensation & Benefits
Competitive base salary.
Commission on enhancement sales.
Role may include annual Client retention bonuses.
Company-provided vehicle or Car Expense Reimbursement at the AAM level
Additional benefits package available (See below)
Why This Opportunity?
Work with a fast-growing South Florida landscape group.
Blend client relationships, operational oversight, and sales growth.
Be rewarded for both enhancement sales and client retention.
Work with a Leadership Team that cares about their people and wants to see them grow with the company
Ensure crews follow company safety standards.
Safely operate and maintain a company-provided vehicle for site visits.