Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.
Associate, Administrative Services
Job Description:
An associate acts as the company's brand champion when greeting guests and team members to ensure their first interaction at HITT is positive. This position performs work that varies in scope and allows them to develop in their position. This position researches and identifies potential solutions to assigned tasks or projects. An associate contributes to the day-to-day operations of the office they sit in. This position typically reports to and receives direction from a senior associate, manager, or BUL. Associates do not supervise any direct reports.
Responsibilities
Administrative Support
Manage mail, shipping, and postage, including supply tracking and USPS registration
Maintain seating charts and assist with workstation moves, purges, and signage updates
Support events, meetings, and newsletters in coordination with the regional BUL
Coordinate headshots for new and promoted team members with Marketing
Register staff for industry events and distribute tickets as needed
Receive, distribute, and return IT equipment for onboarding/offboarding
Concierge & Events
Maintain preferred caterers list and order pantry/kitchen supplies
Coordinate on/off-site events, including catering, A/V, and setup
Order business cards, Red Bucket items, and marketing giveaways
Facilities & Office Operations
Order office and marketing supplies; troubleshoot printers and copiers
Maintain shared spaces and office décor, including seasonal decorations
Open/close the office daily; manage desk setups for hires and departures
Maintain PPE inventory and ensure availability
Reception & Security
Ensure reception coverage (8:00 AM-5:00 PM) and maintain related SOPs
Support emergency protocols and update as needed
Manage security access systems (e.g., Kastle) for new and departing staff
Finance & Systems
Review and confirm accuracy of vendor and catering invoices
Use department/project-specific tools and systems proficiently
Key Attributes
Strong work ethic and urgency in task completion
Receptive to feedback, coachable, and eager to grow
Positive, professional, and team-oriented demeanor
High level of customer service and interpersonal skills
Embodies HITT's core values and supports an inclusive culture
Qualifications
A four-year degree is preferred, but not required
In lieu of a degree, relevant work experience is acceptable
Strong communication, organizational, and time-management skills
Proficiency in Microsoft Office and basic office technology
HITT Contracting is an equal opportunity employer. We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We value a respectful, inclusive workplace where everyone has the opportunity to succeed. HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
Numbers & Facts
Location
Austin, Texas
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Skills
Administrative Skillsunmatched
Audiovisualunmatched
Billingunmatched
Catering Servicesunmatched
Communication Skillsunmatched
Computer Workstationsunmatched
Copying Machinesunmatched
Customer Support/Serviceunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Mail Processingunmatched
Marketingunmatched
Microsoft Officeunmatched
Newsletterunmatched
Onboardingunmatched
Order Suppliesunmatched
Organizational Skillsunmatched
Printersunmatched
Security Monitoringunmatched
Standard Operating Procedures (SOP)unmatched
Systems Administration/Managementunmatched
Team Playerunmatched
Time Managementunmatched
USPS (United States Post Office)unmatched
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