Analysis Skills, Attorney, Bankruptcy, Calendar Management, Case Management, Corporate Governance, Cross-Functional, Customer Escalations, Customer Relations, Documentation, Fair Debt Collection Practices Act (FDCPA), Federal Compliance Regulations, Federal Laws and Regulations, Foreclosures, Government Regulations, Industry/Trade Analysis, Leadership, Legal, Legal Research, Litigation, Loans, Mentoring, Negotiation Skills, People Management, Process Improvement, Regulations, Research Skills, Risk, State Laws and Regulations, Strategic Planning, Team Player, Time Management, Truth in Lending Act (TILA), Writing Skills