Associate Branch Manager

Job Summary

• The Associate Branch Manager (ABM) is responsible for supporting the Branch Manager in the successful operation of the branch. ABMs ensure the quality and efficiency of landscape management for BrightView's clients, while achieving the company’s goals of consistently improving market share and meeting financial targets. This role will directly manage 3+ client service teams.

Duties and Responsibilities:

• Develop long-term relationships and communicate regularly with key clients
• Inspect key client properties to monitor performance and overall job quality
• Ensure BrightView's existing accounts are renewed each year
• Coordinate and manage client service teams                              
• Assist the Branch Manager in the performance of financial and accounting tasks, as required
• Develop forecasts/budgets
• Work with the Operational Accounting team to accurately track branch performance
• Ensure billing is completed in a timely and accurate manner
• Ensure all contracts are executed correctly
• Ensure proper use and care of all branch assets                                              
• Identify staffing needs
• Monitor branch safety record and implement methods to improve safe workplace practices
• Monitor and guide supervisors as they train Crew Leaders and Crew Members
• Implement and enforce policies and procedures as issued by BrightView        
• Assist the Branch Manager in the performance of sales tasks, as required
• Ensure new sales goals for the branch are properly budgeted
• Work with the Business Developer to ensure those goals are met or exceeded
• Identify prospects to meet sales goals and communicate with the Business Developer
• Understand and accurately estimate jobs
• Ensure proper paperwork is completed for all employee changes and hires
• Communicate with, counsel, train, discipline, review, and develop growth plan(s) for employees

Education and Experience:

• Associate’s or Bachelor’s degree in horticulture, business-related field, or equivalent experience in a customer-focused service industry
• Minimum 2-4 years of management work experience
• Proficient in project and time management, resource planning, and effective decision making in a dynamic, fast-paced environment
• Strong proficiency in Microsoft Office Suite and estimating/costing software packages.
• Effective oral and written communication skills.
• Solid working knowledge of business accounting. P&L management and financial analysis to support branch profitability
• Experienced in horticulture, landscaping equipment, and managing a fleet of company vehicles.

Physical Demands/Requirements:

• Constant operation of a computer and other office equipment, such as a laptop, a cell phone, and printers/copiers
• Ability to physically perform the basic life operational functions of walking, standing, and kneeling.
• Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur

Work Environment:

• Work in an indoor office and also outdoors during site walkthroughs and site supervision duties.

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.