Associate Business Process Analyst

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Associate Business Process Analyst

Location(s): Richmond, VA

 

High Level Project Overview:

We are seeking a detail-oriented and motivated professional to support the Distribution Asset Management team, with a primary focus on preventative maintenance programs, specifically the padmount transformer inspection program. This role is ideal for someone early in their career who is looking to grow their analytical, technical, and operational skills in a structured, team-oriented environment.

This position will involve reviewing inspection data, validating asset information, and ensuring accuracy across reports and systems. Over time, the successful candidate will take on more complex assignments and expand their knowledge of asset management processes and tools.

Key Responsibilities:

• Review and validate inspection reports for accuracy, ensuring alignment between reported data, photos, and asset records (e.g., verifying correct addresses, grid locations, and asset details)
• Support the administration and tracking of preventative maintenance programs, including transformer inspection activities
• Identify and resolve discrepancies in inspection reports by coordinating with field inspectors and internal stakeholders
• Communicate regularly with internal teams and external partners to ensure timely resolution of issues and continuous workflow
• Assist in managing and updating data within SAP and related systems
• Utilize tools such as Excel and Power BI to review, track, and report on maintenance program performance
• Maintain organized documentation and ensure compliance with established processes and data quality standards
• Provide general support across additional preventative maintenance programs as needed

Required Skills & Qualifications

• Strong attention to detail and analytical mindset, with the ability to review data and identify inconsistencies
• MUST have experience working with SAP or similar asset management systems
• Proficiency with Microsoft Office Suite, especially Outlook and Excel
• Ability to manage multiple tasks and follow through on issue resolution in a timely manner

Soft Skills:

• Effective communication skills, including writing clear and professional emails to internal and external stakeholders
• Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams
• Comfortable working within structured processes and evolving responsibilities

Preferred Qualifications

• Should have prior experience in operations and or distribution
• Familiarity with Power BI (report consumption and basic analysis; not a developer role)
• Experience supporting data validation, inspections, or maintenance programs

The ideal candidate is:

• Detail-driven and takes pride in accuracy and quality of work
• A strong communicator who can collaborate across teams and follow up effectively
• Proactive in identifying and resolving issues before they impact timelines
• Comfortable working in a process-driven environment while adapting to new responsibilities
• Interested in growing within asset management, operations, or data-focused roles

Required Qualifications:

• 2-3 Hands-on experience in a Business Process Analyst role

Education:

• Minimum High School Diploma or Equivalency
• Preferred – Associates Degree in Business Analytics or Certification
   

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.