Wolters Kluwer Tax & Accounting (TAA) division creates expert solutions to optimize tax, audit and accounting processes, ensuring compliance, and improving productivity. CCH AnswerConnect, a flagship platform, is a research tool leveraging Expert AI to provide fast, accurate, and expert-vetted tax research. It combines generative AI with trusted, proprietary content to deliver precise answers, support multi-state research, and streamline workflows for tax professionals.
As an Associate Business Systems Analyst, you will act as a crucial bridge between the IT development group and business units, performing business analysis, technical research, and software development activities under the direction of senior technology leaders. This role provides exposure to enterprise systems, modern engineering practices, and emerging AI-driven solution frameworks. You will collaborate with software architects, developers, and business stakeholders to document workflows, analyze existing applications, and contribute to the development and testing of software and automation solutions. This role offers a great opportunity to learn and grow in a dynamic environment. Recent Computer Science graduates with a passion for modern tech and problem solving along with some experience with Python, and AI engineering are welcome to apply!
In this position, you will report to the Manager, Product Software Engineering and work a hybrid schedule (2 days from the office, 3 days remotely).
Responsibilities:
Business and Systems Analysis:
Assist in analyzing business processes, system workflows, and existing applications to identify gaps, dependencies, and improvement opportunities.
Prepare clear, well-structured documentation-including diagrams, workflow charts, and written summaries-suitable for both technical and non-technical audiences.
Support senior architects in evaluating legacy systems, integration points, and modernization requirements.
Technical Research and Documentation:
Conduct research on technologies, frameworks, and industry trends as directed by senior team members.
Produce structured reports summarizing findings, recommendations, and potential applicability to business needs.
Participate in the exploration of Agentic AI concepts and related solution patterns.
Software Development and Prototyping:
Develop scripts, utilities, and prototypes to automate tasks, validate concepts, or support engineering initiatives.
Assist in the creation of data processing routines for ingestion, transformation, and integration with internal systems.
Contribute to the development of automated testing, monitoring, and alerting components.
AI and Automation Support:
Support the development and integration of AI-driven features, including OCR, generative AI, and internal agentic AI frameworks.
Apply prompt engineering and AI-assisted techniques to enhance product functionality and internal workflows.
Collaboration and Quality Assurance:
Work closely with software engineers to ensure clarity of requirements, workflows, and technical specifications.
Assist in functional testing, validation, and verification of software components.
Provide supplemental documentation and clarification to support development and QA activities.
Qualifications and Skills:
Education:
Technical Competencies:
Proficiency in Python, JavaScript, C#/.NET Core/.NET Framework, RESTful APIs, and Visual Studio.
Familiarity with:
SQL Server, Git, CI/CD pipelines, and Agile methodologies
HTML5, CSS, JSON, XML.
Azure cloud services.
Selenium and Power Automate.
Microservices, event-driven architectures, and automated testing concepts.
AI and Data Skills:
Foundational understanding of AI technologies, including prompt engineering and generative AI integration.
Ability to write scripts or code for data ingestion, transformation, and system integration.
Professional Skills:
Strong written and verbal communication skills, with the ability to translate complex concepts into clear, concise documentation.
Demonstrated analytical thinking, attention to detail, and willingness to learn from senior team members.
Ability to work collaboratively in a team-oriented environment and manage multiple tasks with guidance.
Must be able to work for any US company without restrictions now or in the future.
#LI-Hybrid
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
$62,900.00 - $107,300.00 USD
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
At Wolters Kluwer, we excel at creating content solutions for use in a professional context in the fields of health, corporate services, finance, tax, accounting, law, regulation, and education. We are professionals serving professionals and are committed to delivering essential content, software, and services to help our customers make their most critical business decisions. Utilizing the latest in information technology, we ensure that our customers have the solutions they need, when they need them, and in the media best suited to their requirements. When we achieve this, we deliver on our goal of being the market leader in content in context.
Partners in Innovation
Wolters Kluwer professionals are continuously engaged in an ongoing exchange of expertise and ideas with our customers about their work. This partnership in innovation is at the heart of meeting our commitment to the lawyers, doctors, nurses, tax advisors, teachers, and business executives we serve. Knowledge of their professional workflows and the ability to apply emerging technologies to make them more efficient and productive are at the heart of this partnership.
Leading Positions and Brands
Strong market positions are very important to our business strategies at Wolters Kluwer, and we value the leading positions we hold in most of our markets. Across all of our markets, we own strong, enduring brands in North America such as Adis International, Aspen Publishers, Bankers Systems, CCH, ClineGuide, CT Corporation, Kluwer, Facts & Comparisons, IFI Claims, Lippincott Williams & Wilkins, Loislaw, Medi-Span, Ovid Technologiesand Skolar. These brands have promised and delivered high quality information for decades, and we are committed to continuing to do everything necessary to earn, retain, and expand leadership positions in our selected markets.