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Associate Customer Service Rep I

Iconma

Lafayette, IN

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JOB DETAILS
SALARY
$24 Per Hour
SKILLS
Customer Service Management, Customer Support/Service, Customer/Client Research, Health Plan, Hospital, Painting (Facilities and Maintenance), Problem Solving Skills, Resolve Customer Issues
LOCATION
Lafayette, IN
POSTED
Today
Our Client, a Coatings and Paints company, is looking for an Associate Customer Service Rep I for their Lafayette, IN location.
 
Responsibilities:
  • Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
  • The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
  • The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
  • Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
  • Frequently reports to the Customer Service Manager.
 
Requirements:
  • Level i: 0-3 years.
  • Minimum of 2-4 years work experience performing venipunctures in a fast-paced lab or hospital setting.
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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