Associate Customer Service Rep I

Iconma LLC

  • Lafayette, IN
  • 14 days ago
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    Skills

    • Customer Service Managementunmatched
    • Customer Support/Serviceunmatched
    • Customer/Client Researchunmatched
    • Health Planunmatched
    • Hospitalunmatched
    • Painting (Facilities and Maintenance)unmatched
    • Problem Solving Skillsunmatched
    • Resolve Customer Issuesunmatched

    Description

    Our Client, a Coatings and Paints company, is looking for an Associate Customer Service Rep I for their Lafayette, IN location.

    Responsibilities:

    • Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
    • The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
    • The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
    • Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
    • Frequently reports to the Customer Service Manager.

    Requirements:

    • Level i: 0-3 years.
    • Minimum of 2-4 years work experience performing venipunctures in a fast-paced lab or hospital setting.

    Why Should You Apply?

    • Health Benefits
    • Referral Program
    • Excellent growth and advancement opportunities

    Numbers & Facts

    LocationLafayette, IN

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