Associate Customer Service Rep II

Lancesoft

Alexander, AR

JOB DETAILS
SALARY
$19.70
SKILLS
Accounts Receivable, Customer Service Management, Customer Support/Service, Customer/Client Research, Detail Oriented, Problem Solving Skills, Resolve Customer Issues, Salesforce.com
LOCATION
Alexander, AR
POSTED
13 days ago
Job details:
Job Title:   Associate Customer Service Rep II
Location:   Alexander AR, 72002
Duration:    12 months
Payrate:      $22 /hr. - $25/hr on w2( All Inclusive)
Work Type: Onsite
 
Job Functions & Responsibilities:
  • Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
  • The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
  • The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
  • Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
  • Frequently reports to the Customer Service Manager.
    Detail-oriented focus needed
 
Skills:
  • Strong outlook
  • Skills required
  • salesforce is a large plus

About the Company

L

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/