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Associate Customer Service Rep II

Iconma

Little Rock Plant, AZ

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JOB DETAILS
SKILLS
Accounts Receivable, Customer Service Management, Customer Support/Service, Customer/Client Research, Detail Oriented, Health Plan, Painting (Facilities and Maintenance), Problem Solving Skills, Resolve Customer Issues, Salesforce.com
LOCATION
Little Rock Plant, AZ
POSTED
2 days ago
Our Client, a Coatings and Paints company, is looking for an Associate Customer Service Rep II for their Alexander, AR location.
 
Responsibilities:
  • The Entry level Customer Service Representative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
  • The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
  • Solve simple customer problems and analyze customer service needs for communication to service and technical departments. Frequently reports to the Customer Service Manager.
  • Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
 
Requirements:
  • 3-5 years.
  • Detail-oriented focus needed
  • Strong outlook, Skills required | salesforce is a large plus
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
 
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.
 

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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