Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.
The Associate Data Scientist will play a hands-on role in supporting the ongoing development, enhancement, and adoption of YODA-the proprietary yield optimization and demand analytics platform built and owned by the data science teams across Carnival Corporation. You will work closely with the Revenue Management (RM) teams across Holland America Line and Seabourn, ensuring YODA's models and analytics are accurate, accessible, and actionable for end users. Your work will help RM teams make better, data-driven decisions and maximize net revenue and profitability.
Here's a summary of what Holland America Line is looking for. Is this you?
Responsibilities:
Serve as a primary point of contact for RM teams, providing day-to-day support, troubleshooting, and guidance on YODA's features and outputs.
Scope and Develop models as appropriate to support day-to-day pricing and inventory decisions and operations. Help interpret model outputs and analytics for non-technical stakeholders, supporting improved price and inventory decisions.
Gather feedback from end users, translate business questions into analytical tasks, and ensure YODA's tools are well understood and effectively adopted.
Assist in building, validating, and updating forecasting and optimization models within YODA, including price elasticity, booking materialization, cancellation/retention, constraining, and segmentation models. Communicate model updates and implications clearly to RM teams, ensuring transparency and trust in the analytics.
Work closely with the Revenue Science Manager, BI, and ML Ops teams to feed advanced analytics into YODA and associated reporting/alerting systems.
Recommend and help implement enhancements to YODA's toolset and functionality based on user feedback and business needs.
Own YODA release testing for the brands, ensuring all models and changes applied work for the RM teams.
Maintain clear, user-friendly documentation and training materials for YODA.
Support the onboarding and upskilling of RM team members, helping them build confidence and proficiency in using advanced analytics tools.
Knowledge & Skills:
Scope: Supports the ongoing development, enhancement, and user adoption of the YODA revenue management analytics platform, working directly with Revenue Management teams across Holland America Line and Seabourn to ensure all models and tools are accurate, accessible, and actionable.
Problem solving: Translates business questions and operational challenges from RM teams into analytical tasks, troubleshooting model outputs, and adapting forecasting and optimization approaches to meet evolving commercial needs.
Impact: Enables data-driven, timely, and profitable pricing and inventory decisions by ensuring YODA delivers reliable forecasts and insights, directly supporting the commercial success of both brands. The Junior Data Scientist will materially improve the accuracy and adoption levels of YODA and work with the Revenue Science Manager to ensure YODA continues to develop to meet the evolving needs of the brands
Leadership: Demonstrates initiative by proactively engaging with end users, sharing knowledge, and helping to build analytical capability within the RM teams through clear communication, training, and collaborative problem solving.
Requirements
Bachelor's or Master's degree in Mathematics, Statistics, Operations Research, Data Science, or a related numeric discipline.
Experience (internship or 0-2 years) in a data science, analytics, or quantitative modeling role (travel or revenue management industry experience a plus).
Technical proficiency in Python or R, and SQL/relational databases.
Familiarity with forecasting, optimization, and statistical modeling techniques.
Strong communication and interpersonal skills, with the ability to explain complex concepts to non-technical audiences.
Professionalism, reliability, and a collaborative approach to teamwork
At least 2 years experience in a data scientist role, preferably within the travel industry
Experience within Revenue Management
Experience in Systems development a plus, with technical expertise in R or Python, and SQL / relational databases
Travel: No or very little travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
This position is classified as "in-office." As an in-office role, it requires employees to work from Holland America''s office in Seattle Monday through Thursday each week.
What You Can Expect
Our Culture…Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html
Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com
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Bij Holland America Line geloven we dat reizen de wereld kan veranderen. Voor ons is het verbeteren van de wereld een hoger doel en wij doen dit door de geest te verruimen, connecties te leggen en een gedeelde humaniteit te stimuleren.
Holland America Line is al 145 jaar een toonaangevende pionier op het gebied van cruises. Als u op zoek bent naar de ruimste en comfortabelste schepen op zee, bekroonde service, geraffineerd dineren, een uitgebreide keuze aan activiteiten en verrijkende programma's en verrassende wereldwijde routes, dan bent u hier aan het goede adres.
Onze vloot van 14 moderne klassieke schepen biedt meer dan 500 cruises per jaar waarbij alle zeven continenten worden bezocht. Cruises hebben zowel populaire als minder bekende havens als bestemming in de Caraïbische Eilanden, Alaska, Europa, Mexico, Zuid-Amerika, het Panamakanaal, Australië, Nieuw-Zeeland en Azië - tevens bieden wij unieke reizen naar de Amazone, Antarctica en uitgebreide Grand Voyages.
Holland America Line is trots op haar milieuprogramma. Het bedrijf behaalde haar eerste ISO 14001-certificaat in juni 2006. ISO 14001 is de internationaal erkende norm voor milieumanagement en omvat vrijwel elk aspect van wat er op en rond onze schepen gebeurt. Holland America Line werd keer op keer gecertificeerd voor het voldoen aan deze norm, een bewijs dat het waken over de veiligheid van onze gasten, bemanningen, schepen en de omgeving waarin we leven en werken niet alleen de juiste overtuiging is, maar ook essentieel is voor de succesvolle uitoefening van onze activiteiten.
Als onderdeel van onze sociale verantwoordelijkheid werken het bedrijf, de medewerkers en de gasten samen om iets terug te doen voor gemeenschappen en organisaties overal ter wereld. Of het nu gaat om donaties van scheepsvoorwerpen aan een weeshuis, het opruimen van een buurtpark, 5K wandelen aan boord om geld in te zamelen voor kankeronderzoek of het schenken van geld aan rampenhulp, Holland America Line en haar medewerkers investeren tijd en middelen om een steentje bij te dragen.
Iedere medewerker van Holland America Line streeft ernaar om onze gasten een werkelijk bijzondere ervaring te bieden. We verheugen ons erop om u welkom te heten aan boord.