Ensure all client needs are met utilizing in-depth knowledge of company products in partnership with Sales and Field Operations.
What You'll Do:
Review data quality and make recommendations to improve the quality of our data deliveries.
Maintain the integrity of client data required to meet client deliverables.
Conduct quality checks and statistical analysis of data deliverables prior to client delivery.
Create schedules of data collection to meet the data requests for the client. Determine optimal data collection sites, audits type, data collection methodology and frequency to meet client needs.
Approve invoices and ensures billing accuracy for all completed jobs.
Facilitate communication with Field Operations team on all new client requests and ensure successful implementation of processes for onboarding new client work.
Identify opportunities for process improvements.
Conduct ad hoc data inquiries initiated by the client.
Foster collaboration across disciplines (i.e. Field Operations and Sales Team) to drive increased value proposition to our clients.
Other duties as assigned.
What You'll Need:
Bachelor''s degree in Business or related field; and
Minimum of 1-2 years of account management experience; or equivalent combination of education and experience.
Ability to work independently in a fast-paced environment.
Aptitude for independent troubleshooting.
Ability to build and maintain strong internal and external relationships.
Excellent communication and presentation skills.
Strong attention to detail, independent time management & proven ability to meet deadlines.
Strong computer skills (Microsoft Office, extensive use of Excel & Outlook needed).
What You''ll Get:
A competitive hourly pay rate. Pay range $18 - $22/hour (non-exempt) commensurate with experience
Comprehensive benefits package including medical, dental, vision, 401(k) with match, and more.
An international and diverse work environment.
Opportunity to begin making immediate contributions to the organization.
Tue-Thu in office hybrid
Equal Employment Opportunity Statement: RetailData is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, sex, age, disability, marital status, or sexual orientation