Associate DevOps SRE - Warehouse Automation
Position Summary
OPEX Corporation is currently looking for an Associate DevOps Site Reliability Engineer (SRE) to support, develop, and improve the DevOps systems used by the Warehouse Automation Division. This role will help design, implement and support the CI/CD toolchain, infrastructure, monitoring, automation, and production support processes for innovative robotic warehouse automation products including Infinity, Cortex, SureSort, PerfectPick, and RPM.
The Associate DevOps SRE will work closely with senior DevOps engineers, SREs, software engineering teams, systems engineering, and IT to help keep development and delivery platforms reliable, secure, observable, and efficient. The ideal candidate is an engineer with a strong technical foundation who wants to grow in DevOps, site reliability engineering, Linux/Windows systems administration, automation, CI/CD, and production operations.
The toolchain may include Plastic SCM, Jenkins, Artifactory, Octopus, Docker, VMware/Proxmox/HyperV, CheckMK, Jira, Confluence, Dependency Track, PowerShell, bash, Linux, Windows, etc
Responsibilities
This role requires a motivated, hands-on engineer who is eager to learn, troubleshoot, automate, and support production-oriented engineering systems. This person will be expected to:
- Support the administration, monitoring, maintenance and improvement of DevOps, CI/CD, and infrastructure systems.
- Assist with Linux and Windows server administration, including user management, patching, service troubleshooting, and routine system maintenance.
- Design, develop, maintain and improve CI/CD pipelines used to build, test, package, and deploy software for warehouse automation products.
- Assist colleagues with best practices in Jenkins, Artifactory, Octopus, Plastic SCM, Jira, Confluence, Docker, and related development infrastructure tools.
- Design, develop, maintain and improve scripts to automate repeatable operational tasks, reduce manual work, and improve consistency.
- Help troubleshoot build failures, pipeline issues, deployment problems, server issues, and toolchain outages.
- Monitor system health, service availability, disk usage, resource utilization, and application or toolchain performance.
- Perform incident response, triage, root cause analysis, and post-incident improvement activities.
- Design, develop, maintain and improve monitoring for all systems.
- Design, develop, maintain and improve backup, restore, and disaster recovery processes for critical DevOps and infrastructure systems.
- Follow secure operational practices for access control, secrets management, dependency scanning, and software delivery.
- Work with senior team members to improve reliability, scalability, maintainability, and security of DevOps platforms.
- Support development teams by helping resolve environment, build, deployment, and toolchain issues.
- Create and improve documentation for various processes, troubleshooting guides, procedures, and system configurations with not only the steps taken, but also the purpose, prerequisites, decision points, validation steps, rollback procedures, and escalation paths.
- Participate in Agile development processes and support a culture of continuous learning and continuous improvement.
- Manage multiple tasks and priorities, which may change due to requests or requirements, while clearly communicating tasks, priority, status, risks and blockers effectively and understandably.
- Take ownership of all tasks, requests, incidents, environments, pipelines, infrastructure, tools, and user management while knowing when to ask for help, escalate, or involve senior team members.
Required Skills & Experience
- Associate-level experience in DevOps, SRE, systems administration, software engineering, IT operations, or a related technical role. (professional, academic and/or personal)
- Working knowledge of Linux / UNIX-based systems.
- Familiarity with Windows Servers
- Basic understanding of CI/CD concepts and software delivery pipelines.
- Experience or familiarity with one or more CI/CD tools such as Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps, or similar.
- Experience with scripting / automating with Bash, PowerShell, Python, Groovy, batch scripting, or similar tools.
- Familiarity with source control systems such as Git, Plastic SCM, SVN, Perforce, or similar.
- Basic understanding of containers, especially Docker or similar container technologies.
- Familiarity with build tools, package management, or artifact repositories such as Artifactory, Nexus, MSBuild, Gradle, Make, npm, or similar.
- Basic troubleshooting skills across operating systems, networks, applications, logs, and build/deployment systems.
- Ability to l