Associate, Digital Workplace Support
Sandy Hook Promise
(Multiple States)(remote)
Apply
JOB DETAILS
JOB TYPE
Full-time
SKILLS
Administrative Skills, Cellular Telephone, Communication Skills, Customer Support/Service, Detail Oriented, Diversity, Documentation, Employee Assistance Plan, Establish Priorities, Identify Issues, Intranet, Laptop PC, Life Insurance, Metadata, Microsoft Product Family, Microsoft SharePoint, Process Development, Psychiatry and Mental Health, Reimbursement, Risk, Training/Teaching, Usability Engineering, Wi-Fi, Willing to Travel, Work From Home
LOCATION
(Multiple States)
POSTED
13 days ago
Associate, Digital Workplace Support
About Sandy Hook Promise
Sandy Hook Promise (SHP) envisions a future where all children are free from school shootings and other acts of violence. As a national nonprofit organization, SHP’s mission is to educate and empower youth and adults to prevent violence in schools, homes, and communities. Creators of the lifesaving, evidence-informed Know the Signs prevention programs, SHP teaches the warning signs of someone who may be in crisis, socially isolated, or at-risk of hurting themselves or others and how to get help. SHP also advances school safety, youth mental health, and responsible gun ownership at the state and federal levels through nonpartisan policy and partnerships.
SHP is led by several family members whose loved ones were killed in the tragic mass shooting at Sandy Hook Elementary School on December 14, 2012.
Commitment to Belonging, Community, Engagement, and Respect
SHP strives to ensure its culture and work environment reflect the values of belonging, community, engagement and respect. We actively seek to understand and respond to the diverse perspectives and lived experiences of individuals across socioeconomic backgrounds, rural and urban communities, and diversity of thought, in addition to traditional protected categories. We are committed to ensuring that every SHP employee feels heard, valued, and a true sense of belonging. SHP encourages individuals who share our commitment to these core values and to our mission to apply.
Location
We are a U.S. based organization and most of our staff work remotely. This role will require less than 10% travel (on an as-needed basis).
About the Role
This role supports the “front door” to Sandy Hook Promise’s digital workplace. The Digital Workplace Associate assists in maintaining and improving the primary entry point through which employees access information, tools, communications, and resources. This individual helps ensure a clear, intuitive, and engaging experience that enables a fully remote workforce to operate efficiently and stay aligned.
This role contributes to SHP’s transition from SharePoint Classic to SharePoint Modern and supports the tools we use (Tango, Box, Zoom, etc.) to enhance the broader employee experience through site updates, content organization, and user support.
Job Responsibilities Include (but are not limited to)
- Manage the maintenance of the SharePoint-based “front door” (intranet/home experience), including updates to structure, navigation, and content
- Assist in building and updating modern SharePoint sites and pages to improve clarity, usability, and accessibility
- Maintain permissions, metadata, and document libraries under guidance from senior team members
- Maintain modern SharePoint sites and pages that prioritize clarity, findability, and usability
- Follow established standards for content organization, naming conventions, and page design
- Partner with departments to help publish and organize communications and resources on the intranet
- Support adoption of collaboration tools (e.g., SharePoint, Box, Zoom, Tango) by assisting with basic user questions and troubleshooting
- Help develop and maintain training materials, guides, and self-service resources
- Participate in testing and supporting SharePoint migration and modernization efforts
- A commitment to SHP's vision and values.
- Perform other duties as assigned based on organizational needs
- 2+ years of SharePoint Online (modern) and Microsoft 365 experience
- Understanding of content organization, usability, or digital tools (SharePoint experience a plus)
- Experience with digital workplace tools, collaboration platforms, and/or intranet design
- Strong attention to detail and ability to follow established processes and guidelines
- Clear communication skills and willingness to collaborate with team members across departments
- Ability to learn new tools and systems with guidance
- Experience supporting or assisting with tool adoption, training, or documentation is a plus
- Familiarity with tools such as Zoom, Box, or similar platforms is helpful
- Exposure to Power Platform (Power Automate, Power Apps) is a plus but not required
The salary range for this position is $52,000-$62,000.
SHP uses a structured internal rubric to guide salary placement and ensure equitable pay. Typically, new hires are placed at the start of the salary range to ensure equity with current employees, and as a practice, we do not negotiate salaries.
- SHP offers a competitive benefits package, including:
- Unlimited PTO
- Flexible schedules
- Paid holidays and10 days sick leave
- Paid parental leave
- Health, dental, and vision
- Employer paid life insurance and short- and long-term disability
- 401k match
- Professional development stipend
- Wellness & mental health support
- Employer Paid Employee Assistance Program.
Equal Opportunity Employment
SHP is proud to be an equal opportunity employer. We strive to be an employer of choice: where a diverse mix of talented people want to come and do their best work. SHP does not make employment related decisions based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status, or any other protected characteristic. We are focused on promoting multiculturalism and inclusion so that all SHP employees feel valued and respected. We believe deeply that a diverse workforce comprised of people of all beliefs, backgrounds, and life experiences who seek to prevent gun violence and stop the tragic loss of life will make SHP a stronger, more effective organization.
Powered by JazzHR
About the Company
S