Primary City/State:
Phoenix, Arizona
Department Name:
Banner Staffing Services-AZ
Work Shift:
Day
Job Category:
Human Resources
Great careers are built at Banner Health. We're looking for the best and brightest to join our team that earned Great Place To Work Certification. Apply today to build your career.
The Banner Staffing Services Team is looking to add an Associate Director Contractor and Resource Management leader to their team that will want to take charge and be a part of workforce strategy as a connector between Banner Health's leaders, your internal team of experts, and external partners spanning multiple regions. You will be working alongside a highly respected, dynamic leader and a high-performing leadership team that prioritizes culture, well-being and enjoying every day prioritizing serving others. You'll drive real results in contract labor management, tackle meaningful challenges across one of the nation's largest healthcare systems, Arizona's largest employer, and make an impact that matters. Let's create change, together!
Location is the Phoenix Corporate office and Hybrid with the schedule typically, being Monday - Friday 8am - 5pm.
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you''ll find many options for contributing to our award-winning patient care.
POSITION SUMMARY
This leadership role is responsible for collaborating on and execution of strategic processes, managing a team of external contract labor specialists, and serving as the leadership liaison between the internal team, Banner Health business leaders and external vendors. This leader will drive operational excellence, ensure contract compliance, and lead cross-functional collaboration across multiple teams. This position requires leading within a dynamic, multi-regional healthcare system, navigating organizational complexity while addressing the distinct resource requirements of each region.
CORE FUNCTIONS
Leads and oversees the Statement of Work (SOW) and external contractors program, ensuring alignment with organizational vendor management strategy.
Develops and implements scalable processes for vendor account creation, contractor and SOW lifecycle management, and contract compliance with contractors
Drives continuous improvement initiatives to optimize vendor onboarding, contractor processing, and system tracking and efficiency
Champions change management efforts related to system enhancements and process improvements with all levels of leadership
Oversees the review and validation of Master Service Agreements (MSAs) and Statements of Work to ensure compliance and active status
Manages team capacity planning and workload distribution across SOW and contractor creation, vendor onboarding, and support functions
Builds and maintains strategic relationships with all levels of Banner leadership, Vendor contacts in vendor management system and cross-functional teams
Serves as the primary leadership contact for Banner business owners up to VPs regarding vendor management, contractors, and SOW operations
Builds processes designed to support contractor vendor management, contractor processing, compliance and resource management
MINIMUM QUALIFICATIONS
Must possess a strong knowledge of business and non-clinical support functions as normally obtained through completion of a Bachelor's degree in Business Administration, related field or equivalent professional experience.
Five or more years of demonstrative leadership ability and/or program management experience.
Must demonstrate excellent human relations, interpersonal, organizational and analytical skills. Experience using computers, word processing, spreadsheet and database software required. Requires project experience related to assigned areas (i.e., budgeting, accounting, statistics or other specific process knowledge).
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.
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