Associate Director, Financial Aid Systems

Working Title: Associate Director, Financial Aid Systems

Department Name: Financial Aid Administration

Division: President’s Office

Classification Title: Administrator I

MPP employees serve at the pleasure of the campus President.  MPPs do not serve a probationary period and never receive permanent status.

Position Salary Range: $6,727 - $10,091 per month

The anticipated hiring range for this position is $7,500 – $8,000 per month.

Salary is commensurate with experience.

Review of applications will begin September 8, 2026, and the position will remain open until filled. Applicants who apply by the first review date will be given first consideration.

About the Department/Position:

Under the general direction of the Director of Financial Aid & Scholarships, the Associate Director of Financial Aid Systems provides leadership, oversight, has the responsibility for supervising staff, and coordinating the CMS Financial Aid Module (systems) and Fiscal operations. The position participates in the development, implementation, and guidance on the utilization of existing and the deployment of new technologies to achieve optimal quality of service and leads process improvement initiatives to enhance operational efficiency and effectiveness. The Associate Director also employs project management skills to facilitate operational objectives and manages required statistical data and financial reporting activities.

Overview of Duties and Responsibilities:

• Collaborates with management in the development and administration of the PeopleSoft Student Administration Financial Aid Module activities, including planning for the development and utilization of automated processes and technology to facilitate quality service and enhance operational efficiency.
• Oversee financial aid module activities and functionality in support of financial aid application processing, awarding, and delivery of funds.
• Serves as a subject-matter resource for financial aid systems and assists with system testing and documentation.
• Provide direction, and ensure effective and efficient coordination, planning and monitoring of workflow for the financial aid fiscal operations unit.
• Work with Fiscal Unit team members on project plans designed to support and resolve eligibility issues, edit and exception processing, oversee the delivery of funds to students, and facilitate mandatory reporting activities for the Federal, State and Institutional Aid Programs (Federal Pell, Direct Loan, Cal Grant, MCS, and other State Programs).
• Provides analysis and recommendations to management. Assists with preparation and review. Analyzes impact and communicates findings to management.

Minimum Qualifications:

• Professionals at this level have three-Five (3-5) years of experience and a bachelor’s degree. One (1) year of supervisory/managerial or leadership experience required.

Knowledge, Skills, and Abilities:

• Working knowledge of the practices and activities of the Financial Aid Office and any other duties as assigned.
• Thorough knowledge of the principles and methods utilized for financial and personal management and budgetary preparation and control.
• General knowledge of modern office and data handling methods, forms and equipment related to the Office of Financial Aid and Scholarships.
• Ability to communicate both verbally and in writing with students, parents, staff and outside organizations.
• Ability to interpret and apply program rules and regulations, ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.

Preferred Qualifications:

• Previous CSU experience in Financial Aid or similar department.

To view the full position description, click “Position Description” above.

General Information:                            

• Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Hiring Ordinance and State Law.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here.
• California State University Dominguez Hills is not currently sponsoring staff or management positions for H-1B employment visas.
• The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

California State University Dominguez Hills is an Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.

Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Learn more about working at the California State University and the impact of our mission.