Associate Director of English Language Services Salary $67,000.00 - $80,000.00 Annually Location Harbor (WDCE) Job Type Full-Time Staff Job Number 202500159 Department Adult English Language Services Opening Date 02/24/2026 FLSA Exempt Bargaining Unit N/A
Description Benefits About Baltimore City Community College
Baltimore City Community College (BCCC) is a comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College's campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500 students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body. Based on the annual unduplicated credit and non-credit headcount for FY 2023.
Description/Job Summary
This position supports the Director of English Language Services in the development and implementation of credit and noncredit English language programs. Responsibilities include oversight of ELS Tutoring Services, Afghan Support Services (ARSS), and the Refugee Assistance Program (RAP), as well as support for additional initiatives such as the Refugee Youth Project (RYP), Services for Older Refugees (SOR), English Language Instruction (ELI), and the Community English as a Second Language (CESL) program, as needed.
Responsibilities/Duties
Provide support for programs including RAP, CESL-IET, Tutoring Services, and ARSS.
Coordinate RAP and ARSS programs: scheduling classes, hiring staff, and maintaining appropriate data as outlined by MORA.
Ensure program services support students' learning outcomes and help students adjust successfully to their cultural environment.
Manage, design, and implement support services for RAP, CESL, ELI, and ARSS programs, including tutoring services and cooperative programs.
Direct College Link efforts to facilitate student transitions into credit and non-credit programs, collaborating with Academic Affairs, Adult Education, and WorkforceDevelopment units.
Collect student outcomes and related program data; monitor student success and ensure program quality.
Collaborate with the Instructional Specialist (IS) to evaluate teaching staff and program curricula.
Coordinate with ELS department staff on program development, including the implementation of efficient intake and registration processes.
Develop strategic plans for programs in coordination with the Director of ELS.
Develop new business and community partnerships, including off-site courses, in collaboration with the Director of ELS and ELS staff.
Administer and allocate appropriate funds within the program budget; monitor special contracts.
Generate program data and reports as required by granting agencies.
Manage program budgets.
Generate enrollment, FTE, and revenue reports.
Perform other duties as required to accomplish unit and WDCE goals.
Write grant proposals for program funding as needed.
Plan, initiate, and supervise all publications and public relations for RAP, CESL, and ARSS programs.
Market programs and direct recruitment and retention activities.
Project program updates, including student enrollment, scheduling, learning outcomes, instructor quality, curricula, and partner engagement.
Required Qualifications
Education
Bachelor's degree in TESOL, Applied Linguistics, Education, Adult Education, Curriculum and Instruction, International Education, or a related field
Experience
Minimum of seven (7) years of experience in education, nonprofit organizations, or other community-based organizations (CBOs) serving under-served or under-resourced communities
Experience teaching adult English as a Second Language (ESL) learners
Preferred Qualifications
Masters degree (10+ years) experience
Experience teaching K-12 ESOL learners
Experience in Maryland state government and/or an institution of Higher Education
Knowledge, Skills, and Abilities
Knowledge of global migration trends and countries with at-risk populations
Strong understanding of best practices in TESOL methodologies
Demonstrated ability to facilitate meetings, collaborate effectively with diverse groups, and engage stakeholders across cultures
Proven experience setting strategic objectives and collecting, analyzing, and reporting data to measure outcomes
Strong written and verbal communication skills
Knowledge of workforce development trends, challenges, and opportunities, particularly for skilled and unskilled refugees and asylees
BCCC is committed to providing a workplace free from discrimination or harassment. We expect every member of the BCCC community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.
BCCC is the only community college in Baltimore City, one of 16 community colleges in Maryland, and both a higher education institution and a State of Maryland agency. As a state agency, the College is able to offer full-time, permanent PIN employees a host of benefits including a competitive salary and tuition remission. New College PIN employees will be invited to discuss benefit options with a personnel officers.
Benefits extended to all full-time PIN employees are as follows:
State of Maryland health plans: (PPO, EPO, and/or HMO medical plans), vision and dental plans (PPO or DHMO)
Retirement Plans: include the State Employees' Pension, Teachers Pension Systems, Optional Retirement Programs (ORP) and the Law Enforcement Officer Pension System.
Supplemental Retirement Plans - 401(k), 403(b) and 457 Leave: 22 days of Annual Leave, 15 days of Sick Leave, 3 Personal Leave days, Leave Bank membership opportunities, 9 Holidays and a Winter Holiday break (5 days) observed between the Christmas and New Years Day holidays
Tuition Remission to institutions within the University System of Maryland (USM)
Professional Development opportunities
To learn more details, visit our benefits page.
Employer
Baltimore City Community College (MD)
Address
2901 Liberty Heights Avenue
Baltimore, Maryland, 21215
Website