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Functional Title: Associate Director of Laundry and Environmental Services
Job Title: Management Analyst III
Agency: Health & Human Services Comm
Department: Support Services
Posting Number: 18850
Closing Date: 07/23/2026
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Range: $5,098.66 - $8,304.83
Pay Frequency: Monthly
Salary Group: TEXAS-B-23
Shift: Day
Additional Shift:
Telework: Eligible for Telework
Travel: Up to 25%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 909 W 45TH ST #634 BLDG 4
Other Locations:
MOS Codes: 0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X
641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS
Brief Job Description:
Completes a variety of advanced (senior-level) special projects and technical assistance/support for Business Operations - Facility Operations Support (FOS). This position works to ensure high quality, efficient completion of department-wide projects. This position will work with leadership to develop Legislative Appropriation Requests. As directed by the leadership team, research issues, provide analyses, tracks progress, and models solutions. In coordination with other applicable departments, provides policy development, operational support and oversight for Environmental Services and Regional Laundries.
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business need.
Up to 25% travel required.
Essential Job Functions (EJFs):
Attends work in accordance with agency leave policy and performs other duties as assigned.
Performance Measurement: In collaboration with Facility Operations Support (FOS) leadership, facility leadership, and department directors, develops and implements performance measures for Environmental Services and Regional Laundries. Establishes program goals, benchmarks, data sources, and reporting methods, including data visualization. Recommends cost-per-pound and productivity thresholds to the Regional Laundry Committee and SH/SSLC Administrations for approval. Coordinates with Supply Services and facilities to ensure appropriate inventory levels, product rotation, and usage. (20%)
Interagency Agreements: In collaboration with FOS department heads, State Hospital and State Supported Living Center Central Office staff, legal counsel, and local facilities as appropriate, works to establish timely and accurate service agreements. (10%)
Policy Support: Provides policy development, operational support, technical assistance and oversight for Environmental Services and Regional Laundries. Develops and maintains Operating Instructions with the support of a statewide cross-functional workgroup. Reviews and evaluates information on service delivery methods, production outputs, and activities to identify gaps in resources and recommended improvements. Contributes to linen handling policies to HHSC and HSCS Administration for emergency situations such as pandemics and severe weather. Proposes proper cleaning, sanitizing and disinfection policies to SH and SSLC Administrations, based on Center for Disease Control (CDC) recommendations. (25%)
Operational Support: Provide support that includes extensive contracting work and technical specifications for standardized linen contract, chemical contracts and complex automated laundry equipment. Completes all linen quality testing prior to contract award. Completes chemical testing prior to facility implementation. Maintains 10-year equipment and vehicle replacement plans for Regional Laundries. Submits Legislative Appropriation recommendations for equipment replacements. Oversees Capital Authority purchases for the Regional Laundries. Research available techniques, equipment, and products to be current with laundry and environmental industry standards to include processes for cleaning, sanitizing and disinfection for the SH and SSLC facilities. In cooperation with facilities, assist with training of new managers. Consult on new hospital design and implementation of laundry and EVS processes. (25%)
Communication and Collaboration: Works to improve communication across teams in HSCS facilities, HSCS State and Central offices, SH and SSLC Administrations and personnel in HHSC procurement. To complete special projects, makes work assignments, tracks deadlines, and coordinates with invested stakeholders. Coordinates and facilitates meetings on a routine cadence with Regional Laundry and Environmental Services managers. Participates and contributes with SH and SSLC sponsored workgroups. Act as a functional point of contact with all vendors. (10%)
Other Duties as Assigned: Provides support to HSCS leadership and completes other assignments and projects as needed. As directed, research topics, perform analyses and make recommendations. (5%)
Actively participates or serves in a supporting role for disaster response, recovery, or Continuity of Operations (COOP) activation. This may require alternate shift patterns or locations. (5%)
Knowledge, Skills and Abilities (KSAs):
Knowledge of HHS agency programs, policies and procedures including purchasing and laws pertaining to laundry and environmental services.
Knowledge of best practices including infection control principles as it relates to laundry and environmental services.
Ability to complete complex analyses, establish benchmarks, track performance, and ensure data integrity.
Ability to complete high profile projects. This includes comprehensive coordination of projects including, but not limited to: making work assignments, tracking deadlines, reviewing submissions, and obtaining executive feedback/direction as needed.
Ability to communicate with a variety of staff, managers and executives. This includes basic oral and written communication skills as well as the ability to establish effective working relationships.
Ability to effectively use Excel, Word, Outlook, and SharePoint to support operational and policy needs.
Registrations, Licensure Requirements or Certifications:
Texas Driver's License with acceptable driving record.
Certified Texas Contract Manager or obtained within 18 months.
Initial Screening Criteria:
Graduation from a standard senior high school or equivalent is required.
Five years work experience in environmental service operations in a healthcare facility with 24/7 operations is required.
Experience in development and implementing policy and procedures is required.
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Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditors Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.