Associate Director Of Nursing (Clinical Training & Risk Management)

At Community Medical Centers (CMC), we're passionate about improving health and well-being in the communities we call home. That's why we work to ensure even our most vulnerable neighbors have affordable access to quality healthcare, regardless of age, income, or background. We offer integrated medical, dental, behavioral health, and supportive services, with a model of care that puts the patient at the center of a team-based approach. As one of the region's largest healthcare providers, our growing network of neighborhood health centers serves over 100,000 patients in San Joaquin and Solano counties.

MISSON

Working together to improve health and well-being in our communities.

BENEFITS

• Competitive Pay
• Medical, Dental, & Vision benefits options for full-time employees
• Flexible spending account for medical expenses
• Dependent care
• Employee assistance program
• Life Insurance
• Pet Insurance
• Short Term/Long Term Disability Insurances
• 403(b) retirement saving plan with company match
• 10 paid sick days/12 Holidays/Vacations days vary on position
• In Shape Discounted Gym Membership
• Excellent growth and advancement opportunities
• Collaborative and diverse environment

POSITION SUMMARY:

The Associate Director of Nursing Services (ADON) directs, organizes, trains, and evaluates nursing related activities in the areas of clinical and support programs for the delivery of health services by the Organization and its locations. This position is responsible for the execution and oversight of clinical training programs, as well as the comprehensive management of the organization-wide clinical risk and infection prevention program. This position holds system-level lead responsibility for overseeing, monitoring and developing nursing performance and standards within the organization in collaboration with the Chief Nursing Officer (CNO). ADON leads the nursing functions of the Registered Nurses, Registered Nurse Leads and other Licensed Nursing Staff for all programs offering nursing care services, while also collaborating with Providers to provide supervision and training, delivery of services, and contribution to performance evaluations of Medical Assistants in clinics or programs delivering patient care. The Associate Director of Nursing Services reports to the Chief Nursing Officer.

SPECIFIC DUTIES:

Clinical Leadership & Nursing Operations

• Develops and maintains nursing service objectives, scope and standards of nursing practice, nursing service manuals, and standard training modules for use by managers and all levels of clinical nursing.
• Collaborates with CNO and Providers to define position responsibilities, training manuals or modules, and performance evaluations of medical assistants.
• Assures adherence of nursing services to program expectations, State, Federal, and local licensure or regulatory requirements, and to accreditation standards at all sites
• Assists Clinic Managers and other patient care program managers in areas of nursing services to ensure compliance with nursing care standards in delivery of services and accountable for supporting ongoing evaluation of personnel providing nursing services through personal observation, staff interviews, records review, and competency assessments.
• Coordinates with the CNO, Chief Operating Officer (COO), and Clinic Managers to develop and maintain appropriate staffing ratios for nurses and medical assistant support staff across all CMC sites and programs.
• Rounds on staff during on-site visits, attends clinic meetings, and supports coordination of nursing staff meetings.
• Provides nursing services leadership to the Customer Satisfaction Teams to promote performance improvement of patient and staff satisfaction.
• Participate in the development and maintenance of nursing and other medical support personnel schedules and call lists for use by clinic managers and program supervisors.
• Participates in the administrative planning team and on other internal or external committees and groups as assigned by the CNO.

Clinical Training & Staff Development

• Oversees the development, implementation, and ongoing evaluation of clinical training programs for nursing staff and Medical Assistants across the organization.
• Supports orientation programs and continuing in-service education activities for new and current nursing and medical assistant staff.
• Oversees and leads Clinical and Compliance Specialists responsible for delivering training for Nursing and Medical Assistant staff, ensuring proper curriculum, regulatory compliance, and competency development across all clinical roles.
• Provides oversight for onsite training in OSHA compliance, Blood Borne Pathogens, Hazardous Materials Exposure, and other safety related issues.
• Assist Clinic Managers with implementation of training programs related to infection control practices, communicable disease control, and employee health maintenance.
• Integrates clinical best practices into clinical care processes in collaboration with the CNO, Chief Medical Officer, and COO.
• Coordinates with the Senior Director of Quality Development and Improvement to provide training, and staff development that support achievement of clinical quality initiatives.
• Collaborates with the Director of Health Education and Case Management to design, implement, and evaluate the delivery of education and case management services in clinical settings.

Clinical Risk Management & Infection Prevention

• Assists the Director of Environmental Safety in communicable disease control and employee health maintenance as identified in protocols, policies, or by external public health entities.
• Provides direct oversight of Risk Management, ensuring an effective organization-wide clinical risk management program and infection prevention strategy are in place.
• Oversees and monitors the development and implementation of the Annual Clinical Risk Management and Infection Control Plans in collaboration with the Director of Environmental Safety.
• Leads the review and escalation of incident reports, adverse events, and potential patient harm indicators, ensuring timely investigation, documentation, and corrective action.
• Reviews quarterly incident report and infection control updates presented to the Continuous Quality Improvement (CQI) Committee and the Environment of Care (EOC) Committee; promotes a culture of transparent reporting and data-driven improvement.
• Collaborates with Chief Legal and Administrative Officer, the Senior Director of Quality Improvement, and senior leadership to direct organizational clinical risk management processes and mitigation strategies.
• Monitors the incident reporting system and ensures processes for capturing, trending, analyzing, and reporting safety events are functioning effectively across all sites.
• Supports completion of Quarterly Risk Assessments, including safety checklists, daily opening/closing maintenance reviews, and safety drills (fire and code blue) at all clinical sites.
• Ensures infection control measures are integrated during facility remodeling, set-up activities, or changes to the clinical work environment.
• Monitors compliance with CLIA waiver requirements, Title 17 reportable organism reporting, and Quest waive testing management.
• Oversees autoclave procedures for Medical and Dental departments.
• Maintains current knowledge of state and federal regulations and statutes related to patient care, patient safety, and clinical risk management.
• Other duties as assigned.