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Associate Director - Program & Project Management
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Role description
Job Title : Salesforce Project Manager
Job Location : Torrance , CA
We are seeking an experienced Salesforce Project Manager to lead end-to-end delivery of Salesforce implementation and enhancement programs The role requires strong project governance stakeholder management financial control and a solid understanding of Salesforce delivery models across Sales Service Experience and related clouds You will ensure predictable delivery high quality and zero revenue leakage across projects
Key Responsibilities
Project Planning Delivery
Lead end to end Salesforce project delivery from initiation to closure
Define project scope milestones timelines dependencies and delivery plans
Manage multiple workstreams across Salesforce clouds and integrations
Track and control scope schedule cost risks and issues
Ensure adherence to Agile Hybrid SAFe delivery methodologies
Governance Financial Management
Own project governance status reporting and executive dashboards
Manage project financials budget forecast burn variance and billing
Ensure zero revenue leakage and alignment with SOW contract terms
Track change requests scope creep and approvals
Maintain high accuracy in BE margin and resource plans
Stakeholder Client Management
Act as the primary Point of Contact for clients and internal stakeholders
Run steering committees client reviews and weekly governance calls
Proactively manage expectations risks and escalations
Translate business goals into executable delivery plans
Delivery Quality Management
Coordinate across Architects Developers QA DevOps and BA teams
Ensure compliance with Salesforce best practices and delivery standards
Drive UAT planning cutover readiness golive and hypercare
Ensure quality KPIs low defect leakage and SLA adherence
Resource Dependency Management
Plan and manage resource allocation in coordination with WFM HR
Manage onshore offshore teams and vendor partners
Resolve cross team dependencies and delivery blockers
Support hiring onboarding and ramp-up planning where required
Reporting Tools
Maintain project artifacts project plan RAID log SoW traceability
Report project health using RAG status KPIs and metrics
Use tools like Jira Azure DevOps MS Project Smartsheet or equivalent
Required Skills Experience
Salesforce Program Management
Proven experience managing medium to large Salesforce implementations
Strong understanding of Salesforce clouds Sales Service Experience others a plus
Familiarity with integration heavy and multivendor setups
Project Management Skills
Strong command over Agile Scrum Hybrid delivery models
Expertise in risk management estimation and dependency planning
Solid understanding of delivery financials and contract governance
Communication Leadership
Excellent client-facing and stakeholder management skills
Ability to manage senior stakeholders and executive leadership
Strong presentation documentation and negotiation skills
Preferred Good to Have
Exposure to Agentforce AIled Salesforce programs
Experience with AMS Support delivery models
Salesforce or PM certifications Preferred
PMP PRINCE2 SAFe Agilist
Salesforce Administrator or Business focused certification
Experience managing global distributed teams
Key Competencies
Strong ownership and delivery accountability
Structured problem-solving and decision making
High attention to detail and financial discipline
Ability to operate under pressure and tight timelines
Success Metrics
Ontime and on budget delivery
Client CSAT and stakeholder satisfaction
Margin and BE accuracy
Low defect leakage and minimal escalations
Skills
Mandatory Skills : Benefits Management, Resource Management, Stakeholder Management
Other details
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $ 127,000.00 to 170,000.00 per year
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About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
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