Associate, eCommerce Operations
The Associate, eCommerce Operations within the Marketing Operations group will support the creation and management of key ecommerce flows for the Wall Street Journal, Barron's, MarketWatch, Financial News and IBD. This role will liaise directly with our marketing, product and tech teams to ensure a seamless checkout experience for our flagship publications.
Specific Responsibilities Include:
Execute new eCommerce flows to support new subscription offers presented in market - including digital pricing, promotions, and site assets
Create new offers and manage existing offers within the ecommerce platform in order to promote flagship publications
Implement and build new landing pages for acquisition campaigns to ensure a seamless checkout experience
Liaise with the Marketing team in order to provide ongoing support for acquisition and retention campaigns to ensure the checkout flow is working as expected
Coordinate with internal tech teams to ensure new offerings in market can be supported by the existing fulfillment and billing systems
Collaborate with the QA manager and provide quality checks to ensure the eCommerce flows are working as expected prior to launching in market - including accurate setup, QA offers, and maintain documentation and processes to ensure efficient execution
Multi-task across multiple projects, business units and stakeholders in an organized manner
Qualifications Include:
Bachelor's degree in marketing preferred or equivalent experience
0-2 years experience in eCommerce
Knowledge of the subscription business preferred
Experience with ATG is a plus. ATG is a browser-based interface that allows operations to create marketing offers and products
HTML skills a plus
Work independently, be resourceful, a self-starter who is able able to adapt quickly
Strong interpersonal skills with the ability to build solid working relationships across all levels of the organization
Organized, with a consistent attention to details
Ability to work well under time frame pressure, handling multiple projects at the same time and updating stakeholders on progress regularly
Problem solving skills
Time management skills
Knowledge of the media and publishing industry is a plus
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets
Reasonable Accommodation
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Business Area: Dow Jones - Marketing
Job Category: Marketing & Product Management
Union Status:
Union role
Base Pay Range: 60,000 - 75,000
We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors.
For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.
For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest newsgathering operations globally.
It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).
Req ID: 54087