Associate Education Program Manager

State of Ohio
  • Columbus, OH
  • Autofill and Review
4 days ago

Job Description

What You'll Do:

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

  • Program Planning and Development: Partner with senior staff to plan, develop, facilitate, and evaluate educational programs; Conduct needs assessments for target populations and design courses with planning committees.
  • Course and Faculty Management: Select faculty, prepare announcements, coordinate materials, and supervise registration; Monitor program progress, evaluate content, and assess faculty performance.
  • Curriculum Development and Management: Develop, implement, evaluate, and update Judicial College curriculum for all jurisdictions, content areas, and audiences as directed by senior staff.
  • Program Delivery and Support: Manage and support education/association programs, serving as on-site registrar and course moderator; Introduce faculty, provide participant instructions, and operate audiovisual equipment and distance learning software for webinars and remote programs.
  • Registration and Credit Management: Coordinate, evaluate, and process registration for courses and meetings; Manage database entries and edits; Prepare continuing education credit applications and report course completions to the relevant agency.
  • Course Material Coordination: Coordinate creation and maintenance of course materials and media per publishing guidelines; Arrange printing orders and schedule material shipments to local courts.
  • Content Development and Improvement: Coordinate with SMEs to identify learning resources and develop content for new and existing programs; Gather, analyze, and create reports to support continuous course and curriculum improvement.

STAFF SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

What we're looking for…

QUALIFICATIONS & EXPERIENCE

Bachelor's degree in business administration or related field and one year of relevant experience required. Experience in a legal environment is preferred.

COMPETENCIES

  • Communication: Demonstrates exceptional communication skills, both verbal and written, with the ability to convey information clearly and effectively.
  • Organization: Strong skills in maintaining structured workflows.
  • Analytical Thinking: Ability to assess complex issues logically.
  • Customer Service Skills: Ability to work with customers to assess their needs, provide information or assistance, resolve their problems or satisfy their expectations.
  • Microsoft Office: Proficiency in Word, Excel, PowerPoint, and related applications.
  • Collaboration: Ability to work effectively with others, including colleagues, departments, and external partners, to achieve common goals and enhance organizational performance.
  • Problem Solving: Ability to troubleshoot, think critically, and solve issues independently.
  • Independence and Teamwork: Ability to work independently or part of a team.
  • Project Management Skills: Ability to use the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources.
  • Conflict Management: Ability to manage conflict and handle difficult people and conversations effectively.

PHYSICAL REQUIREMENTS

This position operates in an office environment. This role routinely uses standard office equipment, including but not limited to computers and phones. This is a largely stationary role; however, the employee may also be required to move about the office and building and other locations while traveling. Performing job duties may require bending, standing, reaching, and assembling and occasionally lifting materials up to 20 pounds. While performing the duties of this job, the employee will regularly be required to communicate and exchange information.

COURT EXPECTATIONS OF EMPLOYEE

TRAVEL REQUIREMENTS

Requires ability to work extended hours as needed and to travel on Court business is required, including overnight stays. Valid driver's license is required.

COURT EXPECTATIONS OF EMPLOYEE

Employees may be regularly exposed to sensitive information and the employee is expected to keep any such information strictly confidential.

In completing the duties and responsibilities of the position, the Court expects the employee will:

  • Adhere to all Court policies, guidelines, practices, and procedures;
  • Act as a role model both inside and outside the Court;
  • Exhibit a professional manner in dealing with others;
  • Work to maintain constructive working relationships;
  • Maintain a positive and respectful approach with superiors, colleagues, and individuals inside and outside the Court;

Professional Skill(s): Creativity; establishing relationships; organizing and planning; problem solving;

Technical Skill(s): Education; Learning and Development; project management

Numbers & Facts

LocationColumbus, OH

Skills

  • Analysis Skillsunmatched
  • Audiovisualunmatched
  • Business Administrationunmatched
  • Communication Skillsunmatched
  • Conflict Resolutionunmatched
  • Content Developmentunmatched
  • Course Coordinationunmatched
  • Credit Reportsunmatched
  • Customer Support/Serviceunmatched
  • Database Administrationunmatched
  • Distance Learningunmatched
  • Driver's Licenseunmatched
  • Identify Issuesunmatched
  • Lift/Move 20 Poundsunmatched
  • Microsoft Excelunmatched
  • Microsoft Officeunmatched
  • Microsoft PowerPointunmatched
  • Microsoft Wordunmatched
  • Moderating Skillsunmatched
  • Needs Assessmentunmatched
  • Organizational Skillsunmatched
  • People Managementunmatched
  • Performance Analysisunmatched
  • Physical Demandsunmatched
  • Presentation/Verbal Skillsunmatched
  • Printingunmatched
  • Problem Solving Skillsunmatched
  • Product Shipmentsunmatched
  • Program Evaluationunmatched
  • Program Planningunmatched
  • Project/Program Coordinationunmatched
  • Project/Program Managementunmatched
  • Publishingunmatched
  • Registrarunmatched
  • Reporting Skillsunmatched
  • Resource Managementunmatched
  • Schedule Developmentunmatched
  • Team Playerunmatched
  • Training/Teaching Curriculumunmatched
  • Webinarunmatched
  • Willing to Travelunmatched
  • Writing Skillsunmatched

Be found by employers

5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Free resume builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Free resume builder