Associate Engineer

Key Responsibilities:

• Service Delivery Support: Assist in the development and maintenance of tools that support the efficient delivery of Managed IT and Security services, including monitoring, automation, and orchestration tools.
• Cybersecurity Operations: Support the enhancement of capabilities for cybersecurity operations, including threat detection, incident response, and vulnerability management.
• Cloud Infrastructure Management: Assist in managing and supporting cloud environments (AWS, Azure, Google Cloud) to ensure secure and scalable infrastructure that meets client needs.
• Kubernetes and Containerization: Learn and support Kubernetes and other container platforms to help deploy and manage scalable applications and services.
• Open-Source and Commercial Tools: Help develop and integrate open-source and commercial technology platforms to support the organization’s IT and security infrastructure.
• Automation and Scripting: Assist in creating and maintaining automation scripts and tools to streamline processes across IT and security operations.
• Documentation and Knowledge Sharing: Assist in developing and maintaining documentation for tools, platforms, and processes, while learning and sharing knowledge with team members.
• Continuous Improvement: Participate in the continuous improvement of IT and security service delivery by suggesting enhancements and assisting with implementation.
• Additional requirements may exist if offer of employment is extended

Qualifications:

• Education: Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field. Relevant certifications (e.g., CompTIA Security+, AWS Certified Solutions Architect) are a plus.
• Experience: 0-1 year of experience in IT, security operations, or related technical roles. Internships or projects related to managed services environments (MSP, MSSP) are beneficial.

Technical Skills:

• Basic understanding of networking, operating systems (Windows, Linux), and cybersecurity principles.
• Familiarity with cloud platforms (AWS, Azure, Google Cloud) and an interest in learning about Kubernetes or other container orchestration platforms.
• Exposure to scripting languages (e.g., Python, Bash, PowerShell) for automation is a plus.
• Interest in learning about open-source and commercial IT/security tools (e.g., SIEM, EDR, monitoring platforms).
• Problem-Solving: Strong willingness to learn and apply problem-solving skills in a technical environment.
• Communication Skills: Good verbal and written communication skills, with the ability to document technical processes and share knowledge effectively.
• Team Collaboration: Ability to work well in a team, showing a willingness to learn from others and contribute to group efforts.

Preferred Qualifications:

• Certifications: Entry-level certifications such as CompTIA Security+ or AWS Certified Cloud Practitioner are beneficial.
• Experience: Previous internships, school projects, or self-study related to IT, security, or cloud environments.
• DevOps Knowledge: Basic understanding or interest in DevOps practices, including CI/CD pipelines and infrastructure as code (IaC).