Associate Field Service Technician

SUMMARY

Fairbanks Morse Defense is actively seeking Associate Field Service Technicians to support mission-critical equipment across marine and defense environments. This is an excellent opportunity for Diesel Technology graduates, Power Generation students, and U.S. Navy veterans-especially Enginemen (EN)-to apply hands-on skills in a dynamic, travel-based role.Bonus Opportunity:

$5,000 Sign-On Bonus (can be used toward relocation)$5,000 Retention Bonus after 1 year of employment

Products may include, but are not limited to, diesel engines, electrical controls, roll-up doors, cranes, elevators, and davits. The AFST shall maintain a professional and positive attitude, perform quality workmanship, and be responsive to customer needs.

Principle Duties and ResponsibilitiesROLE

Demonstrate professional work skills in the repair, overhaul, or commissioning of products on marine vessels or at customer sitesAbility to work with minimal direct supervision for daily operationsMay occasionally be assigned to shop duties such as general machining, part inspections, assembly, testing, and warehouse

TECHNICAL

Perform work related tasks in strict accordance with company product tech manualsComplete on-the-job training (OJT) on at least one product line and supporting systems within the first year in this positionKeep current on Engineering Change Orders, Field Service Change Notices and Service Information LettersDocument work performed on Service Reports and record critical inspections

SAFETY

Operate in a safe manner in accordance with published safety guidelinesWear appropriate PPE as per company guidelines and in accordance with job dutiesAdhere to Safety policy guidelinesReport all work related accidents or injuries immediately to the appropriate personnelComplete annual safety training requirements as outlined on regional safety schedule

ADMINISTRATION

Provide accurate and timely reporting according to company guidelinesTime-cards, expense reports, mileage reports, project reports, et al.Obtain and maintain certifications for this position based on internal Service Progression RequirementsMaintain company property according to company policies

Vehicle, credit cards, PPE, test equipment, laptop, et al.

CUSTOMER SATISFACTION

Perform high quality workmanshipBe responsive to customer needs and act as an FMD ambassador of customer satisfactionStrive to provide all customers a "first time fix" for their equipmentMaintain customer satisfaction rates according to company guidelines

PERFORMANCE

Complete all work in an efficient and timely mannerAdhere to company dress code and safety regulationsMaintain professional attitude and appearance

All other duties as assigned

Qualifications and Educational RequirementsEducation and Experience Requirements: HS Diploma or GED required and at least one or more of the following:

Associate Degree in a technical disciplineThree years' military experience in one or more similar or equivalent product lines serviced by FMD, orThree years' relevant industry experience in one or more similar or equivalent product lines serviced by FMD

Knowledge of diesel and spark gas engines, test equipment and basic engine theory preferredBasic understanding of gas compression and associated hazards preferredMust be able to read and interpret product line diagrams and blueprintsBasic foundation of pneumatic and/or hydraulic, PLC and electronic controls preferredHigh mechanical aptitudeAbility to independently interpret product tech manual to troubleshoot problemsMust be a reliable team player who exhibits a professional demeanorProficiency in English language (verbal and written)Ability to handle stressful situationsProficiency in Microsoft OfficeMaintain valid driver's license and qualify for company credit cardTravel required up to 75% (domestic and international, including weekends, evenings, and holidays, and in emergency situations travel on very short notice). Must hold valid US Passport or be able to obtain one within the first 3 months upon hire.This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information, which is Not Releasable to Foreign Nationals (NOFORN) data. Therefore, to meet NOFORN requirement, you will have to provide proof of US Citizenship and attest that you do not have dual citizenship. Acceptable proof of US Citizenship is a US Passport, US Birth Certificate or Naturalization Certificate

PHYSICAL REQUIREMENTS:While performing duties of the above job, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The AFST frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have the ability to regularly lift at least 35 pounds.